AI-Driven Senior Product Manager, Enterprise Shipping

Pitney Bowes; Ohio; On-site; USD 150,000 - 180,000; Full time

Benefits offered by this job

PB Benefits and Wellbeing Programs

Career growth opportunities

Inclusive environment

Challenging and impactful projects

Job summary

Pitney Bowes is hiring a strategic product leader in Ohio who thrives in complex enterprise environments. You will own Production Shipping strategy, guiding Fortune 500 clients through high-stakes decisions with executive presence and data-driven rigor.

Collaborate across engineering, design, sales, and customer success to deliver roadmaps, improve multi-DC, LTL/TL workflows, and measure revenue growth, activation, and adoption. This role offers a performance bonus and comprehensive PB benefits.

Qualifications

• 6–10 years in product management, incl. 3+ years in logistics or shipping tech.
• Deep domain expertise in production shipping workflows and optimization concepts.
• Executive-level communication with VP/C-suite stakeholders.
• Full product lifecycle ownership from research to adoption.
• Platform thinking balancing scalability and customization.

Responsibilities

• Own the product strategy for Production Shipping and define vertical roadmaps across pharma, retail, 3PL, and manufacturing.
• Close legacy gaps and advance our modern shipping platform to support high-volume, multi-DC, LTL/TL, and compliance-heavy workflows.
• Drive enterprise customer success for 400+ strategic accounts, ensuring retention and alignment with roadmap priorities.
• Partner with field sales on consultative deals ($100K–$500K ACV), providing product expertise and ROI narratives.
• Translate customer insight into clear requirements, user stories, and prioritization frameworks.
• Lead cross-functional execution with engineering, design, partnerships, sales, and customer success to deliver roadmap commitments on time.
• Measure business performance including revenue growth, activation, adoption, PSAT, and churn reduction.
• Maintain competitive intelligence and identify opportunities to extend Production Shipping capabilities across Shipping 360.

Skills

Enterprise product management

Executive communication

ROI modeling

Cross-functional leadership

Data-driven decision making

Job description

Pitney Bowes is hiring a strategic product leader in Ohio who thrives in complex enterprise environments. You will own Production Shipping strategy, guiding Fortune 500 clients through high-stakes decisions with executive presence and data-driven rigor.

Collaborate across engineering, design, sales, and customer success to deliver roadmaps, improve multi-DC, LTL/TL workflows, and measure revenue growth, activation, and adoption. This role offers a performance bonus and comprehensive PB benefits.