Senior Product Manager — AI-Driven SaaS Leader (Hybrid)

Automatic Data Processing, Inc.; Mandeville (LA); Presencial; USD 120.000 - 180.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work arrangement

Descripción de la vacante

Automatic Data Processing, Inc. is seeking a Senior Product Manager in Mandeville, LA to own the product roadmap for multiple modules, including AI-enabled workflows. You will coordinate across Sales, CS, Support, and Operations, defining success metrics and prioritization while ensuring compliance with CJIS and related standards.

The role emphasizes structured discovery, clear user stories, and cross-functional launch readiness with a focus on reducing cycle time and improving product quality.

Formación

• 5+ years of product management in a SaaS environment.
• Ability to own and communicate a product roadmap in constrained resources.
• Strong requirements discipline with clear user stories and discovery.
• Experience leading cross-functional launch readiness including Sales/CS/Support.
• Comfort maturing PM processes without bureaucracy.
• Excellent written and verbal communication skills.
• Hands-on use of generative AI tools like Claude in daily work.
• Familiarity with CJIS, FedRAMP, SOC 2, and ADA/accessibility requirements.

Responsabilidades

• Maintain and communicate a clear, prioritized product roadmap across the portfolio.
• Translate business strategy and customer feedback into a coherent roadmap.
• Own the requirements process from discovery through acceptance.
• Lead cross-department launch readiness and define done criteria.
• Implement a consistent prioritization framework and governance.
• Track success metrics including adoption, satisfaction, and revenue impact.
• Integrate Claude workflows and ensure compliant AI usage.

Conocimientos

Product management

Roadmap ownership

Requirements discipline

Cross-functional leadership

AI tooling (Claude)

Compliance knowledge

Herramientas

Jira

Confluence

Microsoft 365

Productboard

Aha!

Descripción del empleo

Automatic Data Processing, Inc. is seeking a Senior Product Manager in Mandeville, LA to own the product roadmap for multiple modules, including AI-enabled workflows. You will coordinate across Sales, CS, Support, and Operations, defining success metrics and prioritization while ensuring compliance with CJIS and related standards.

The role emphasizes structured discovery, clear user stories, and cross-functional launch readiness with a focus on reducing cycle time and improving product quality.