Senior Product Manager

Jobtailor; Illinois; On-site; USD 120,000 - 150,000; Full time

Job summary

Jobtailor in Illinois seeks an accomplished technology product manager to lead the product strategy and roadmap for enterprise SaaS solutions. You will partner with business stakeholders and vendors to translate needs into actionable requirements and measurable outcomes.

You will own OKRs, KPIs, demand management, data integrations, and vendor performance while guiding cross-functional teams through releases and change control. Strong communication and relationship skills are essential.

Qualifications

• 10+ years technology experience.
• 5 years managing customer success, technology operations, or SaaS platform delivery.
• Expertise in technology product management.
• Experience defining and managing product roadmaps.
• Relationship management and customer engagement skills.
• Technology project management experience.
• Ability to concisely articulate problems and analyze solution alternatives.
• Outstanding communication skills.
• Knowledge of Salesforce, Yardi, or similar applications a plus.
• Knowledge of real estate industry and CRE technology a major plus.

Responsibilities

• Manage the product strategy and roadmap in partnership with business partners and vendors.
• Develop and maintain understanding of business partners’ processes and operational needs.
• Create and manage demand management processes for project and enhancement requests.
• Define and manage OKRs and KPIs.
• Engage user communities in continuous feedback loops.
• Develop and nurture relationships with business stakeholders.
• Advise on how technology can support and enhance business goals.
• Translate innovative ideas into functional and technical requirements.
• Guide business partners and team members toward solutions.
• Manage external partners and vendors.
• Develop business cases, user requirements, and project charters.
• Prioritize projects, plan releases, and manage resources.
• Manage testing, release management, and change control.
• Communicate with business partners, project teams, and IT management.
• Define and manage data integrations.
• Develop metrics for vendor and partner performance.
• Collaborate with Internal Audit on IT General Controls

Job description

• Manage the product strategy and roadmap in partnership with business partners and vendors
• Develop and maintain understanding of business partners’ processes and operational needs
• Create and manage demand management processes for project and enhancement requests
• Define and manage OKRs and KPIs
• Engage user communities in continuous feedback loops
• Develop and nurture relationships with business stakeholders
• Advise on how technology can support and enhance business goals
• Translate innovative ideas into functional and technical requirements
• Guide business partners and team members toward solutions
• Manage external partners and vendors
• Develop business cases, user requirements, and project charters
• Prioritize projects, plan releases, and manage resources
• Manage testing, release management, and change control
• Communicate with business partners, project teams, and IT management
• Define and manage data integrations
• Develop metrics for vendor and partner performance
• Collaborate with Internal Audit on IT General Controls

Requirements

• Minimum of 10 years technology experience
• 5 years managing customer success, technology operations, or SaaS platform delivery
• Expertise in technology product management
• Experience defining and managing product roadmaps
• Relationship management and customer engagement skills
• Technology project management experience
• Ability to concisely articulate problems and analyze solution alternatives
• Outstanding communication skills
• Knowledge of Salesforce, Yardi, or similar applications a plus
• Knowledge of real estate industry and CRE technology a major plus

Core Competencies

Demonstrates expertise in technology product management, including managing product strategy, roadmaps, and customer engagement. Proficient in defining OKRs, KPIs, and managing relationships with business stakeholders and external partners.

Highest-signal resume keywords

• Technology Product Management
• Customer Success Management
• Project Management
• Relationship Management
• SaaS Platform Delivery

Hard Skills

• Product Roadmap Definition
• Demand Management Processes
• Data Integration Management
• Metrics Development
• Change Control Management

Soft Skills

• Outstanding Communication Skills
• Problem Articulation
• Analytical Skills

Industry Keywords

• Real Estate Industry
• CRE Technology

Tools & Technologies

• Salesforce
• Yardi