Digital Product Management Manager

Jobtailor

Phoenix (AZ)

On-site

USD 120,000 - 180,000

Full time

5 days ago

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Job summary

American Express is seeking an experienced Product Manager to drive iterative product development and platform innovation. You will partner with engineering, business, and stakeholders to align roadmaps, define MVPs, and manage backlogs using Agile Scrum and SAFe principles.

The role emphasizes customer-first thinking, KPI-driven evaluation, and collaboration across teams to deliver impactful financial services enhancements.

Qualifications

5+ years of Product Management experience driving product implementation in an iterative approach.
Balance of business acumen and technical knowledge with a customer-first mindset.
Degree in information technology, CS, information security, mathematics, statistics, or related.
Experience in large scale Technology Modernization and/or Transformations.
Ability to connect different requirements of different stakeholders.
Background launching software or services in partnership with engineering teams.
High proficiency in prototyping, iterative development, Agile, and SAFe principles.
Growth mindset and empathy for customers.

Responsibilities

Collaborate with engineering teams, business partners, and stakeholders throughout the product lifecycle.
Articulate the why, what, and how of products or features to Product Owners and constituents.
Communicate the product vision to broader stakeholders.
Align action items, owners, and due dates and track them to completion.
Lead roadmap creation and requirements gathering.
Manage the feature backlog using Agile Scrum methodologies.
Prioritize features based on business value and user impact.
Translate the software product roadmap into minimum viable product iterations.
Work with Technology to develop, test, and deliver user stories for platform capabilities and features.
Rapidly iterate new solutions through automation, demos, and prototyping.
Own and accept features for assigned scrum teams or capabilities.
Review and demonstrate sprint-related or general functionality with external partners, customers, the Director of Product Management, and colleagues.
Establish tracking and reporting to evaluate post-launch performance and future investment.
Apply new trends and competitive best practices to requirements and team methods of work.

Skills

Product Management

Agile Methodologies

Prototyping Skills

UI/UX Development Knowledge

SAFe Agilist Certification

Education

Bachelor’s or Master’s in IT/CS/Info Security/Math/Stats

Tools

Agile Tools

Prototyping Tools

Reporting Tools

Automation Tools

Collaboration Platforms

Job description

Collaborate with engineering teams, business partners, and stakeholders throughout the product lifecycle
Articulate the why, what, and how of products or features to Product Owners and constituents
Communicate the product vision to broader stakeholders
Align action items, owners, and due dates and track them to completion
Lead roadmap creation and requirements gathering
Manage the feature backlog using Agile Scrum methodologies
Prioritize features based on business value and user impact
Translate the software product roadmap into minimum viable product iterations
Work with Technology to develop, test, and deliver user stories for platform capabilities and features
Rapidly iterate new solutions through automation, demos, and prototyping
Own and accept features for assigned scrum teams or capabilities
Review and demonstrate sprint-related or general functionality with external partners, customers, the Director of Product Management, and colleagues
Establish tracking and reporting to evaluate post-launch performance and future investment
Apply new trends and competitive best practices to requirements and team methods of work

Requirements

5+ years of Product Management experience driving product implementation in an iterative approach
A good balance of business acumen and technical knowledge with a proven track record of driving platform innovation with a customer-first mindset
Bachelor’s or master’s degree in information technology, Computer Science, Information security, Mathematics, Statistics, or any other relevant qualification
Experience in large scale Technology Modernization and/or Transformations
Ability to connect different requirements of different stakeholders
Background in launching software or services in partnership with engineering teams
High proficiency in prototyping, iterative development, Agile, and SAFe principles
Ability to influence others through partnerships
Growth mindset and creative thinking skills
Empathy with customers and end users
Strong knowledge of UI / UX development activities
Employment eligibility to work with American Express in the United States; the company will not pursue visa sponsorship
Scaled Agile Framework (SAFe) Agilist Certification is a plus
Financial Crimes business experience and related solution acumen is preferred
Experience in Machine Learning model development and production deployment is preferred
Experience in Generative AI, prompt engineering, GENAI production use cases, and governance activities is preferred
Experience working in low code/no-code environments is preferred
Ability to evaluate product performance, define KPIs, and monitor outcomes is preferred
Experience evaluating data quality, performing data governance, or implementing reporting tools is preferred

Core Competencies

Demonstrates expertise in Product Management with a focus on Agile methodologies, including Scrum and SAFe principles, while effectively collaborating with engineering teams and stakeholders to drive product innovation and implementation. Proficient in evaluating product performance, defining KPIs, and utilizing customer insights to inform product development.

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