Senior Product Management Analyst

Jobtailor; New York (NY); On-site; USD 110,000 - 160,000; Full time

Job summary

Jobtailor in New York is seeking a product/partner management professional to drive cross-functional initiatives, coordinate operations, and deliver data-driven insights for leadership. You will influence portfolio strategy, monitor risk, and ensure compliant delivery across the product lifecycle.

The role emphasizes executive-ready storytelling, strong collaboration across finance, analytics, and controls, and a proactive, customer/partner-first mindset with a passion for travel and strategic

Qualifications

• 2 years of work experience in a product or partner management role preferred.
• Demonstrated ability to assess business needs, identify solutions, and implement them seamlessly.
• Proven track record to spearhead workstreams autonomously and drive completion across teams at all levels.
• Strong organization, communication, and project management skills.
• Ability to build and influence positive relationships with internal and external stakeholders, and with a strong executive presence.
• Experience with distilling complex information into clear, compelling narratives for senior leadership and partners.

Responsibilities

• Partner cross-functionally with Finance, Analytics, Control Management, Compliance, and Delta partners to move initiatives forward.
• Manage day-to-day key partner and product operations, including reporting, invoicing, and insights.
• Deliver and synthesize insights and analyses through competitive research and trends to inform product improvements and leadership decision making.
• Contribute innovative ideas that elevate and influence the broader portfolio and strategy.
• Support benefit management across the product lifecycle, including monitoring performance, coordinating with stakeholders to resolve issues, and ensuring benefit delivery is compliant and aligned to the intended customer experience.
• Monitor Operational Risk Events and Issues Management through escalations, identify root causes, and drive remediation efforts for risk mitigation.
• Serve as control management lead by creating and performing control testing, smart monitoring, and mitigating customer or operational issues.

Skills

Product Management

Operational Risk Management

Stakeholder Engagement

Data Analysis

Project Management

Strong Communication

Organization

Collaboration

Interpersonal Skills

Learning Agility

Job description

• Partner cross-functionally with Finance, Analytics, Control Management, Compliance, and Delta partners to move initiatives forward


• Manage day-to-day key partner and product operations, including reporting, invoicing, and insights


• Deliver and synthesize insights and analyses through competitive research and trends to inform product improvements and leadership decision making


• Contribute innovative ideas that elevate and influence the broader portfolio and strategy


• Support benefit management across the product lifecycle, including monitoring performance, coordinating with stakeholders to resolve issues, and ensuring benefit delivery is compliant and aligned to the intended customer experience


• Monitor Operational Risk Events and Issues Management through escalations, identify root causes, and drive remediation efforts for risk mitigation


• Serve as control management lead by creating and performing control testing, smart monitoring, and mitigating customer or operational issues

Requirements

• 2 years of work experience in a product or partner management role preferred


• Demonstrated ability to assess business needs, identify solutions, and implement them seamlessly


• Proven track record to spearhead workstreams autonomously and drive completion across teams at all levels


• Strong organization, communication, and project management skills


• Ability to build and influence positive relationships with internal and external stakeholders, and with a strong executive presence


• Experience with distilling complex information into clear, compelling narratives for senior leadership and partners


• Executive-level presentations and briefing materials


• Comfort with data to synthesize from multiple sources into actionable insights to inform strategy


• Quick learner of proprietary systems and processes with impeccable attention to detail


• Learning agility and flexible style - ability to handle changing priorities and a broad variety of projects


• Strong collaborator and team player with excellent interpersonal skills and willingness to support projects beyond immediate job scope


• Positive attitude, proactive work style, and customer / partner first mindset


• Passion for travel


• Employment eligibility to work with American Express in the United States is required; the company will not pursue visa sponsorship

Core Competencies

Demonstrates expertise in product and partner management, with a strong focus on operational risk management, stakeholder engagement, and data-driven decision-making. Capable of synthesizing complex information into actionable insights and delivering compelling presentations to senior leadership.

Highest-signal resume keywords

• Product Management


• Operational Risk Management


• Stakeholder Engagement


• Data Analysis


• Project Management

Hard Skills

• Reporting


• Invoicing


• Competitive Research


• Control Testing


• Performance Monitoring


• Issue Resolution


• Insights Synthesis


• Business Needs Assessment


• Solution Implementation


• Executive-Level Presentations

Soft Skills

• Strong Communication


• Organization


• Collaboration


• Interpersonal Skills


• Learning Agility

Industry Keywords

• Compliance


• Control Management


• Customer Experience


• Risk Mitigation


• Product Lifecycle