Senior Product Experience Design Leader

Johnson and Johnson; New Brunswick (NJ); Hybrid; USD 137,000 - 236,000; Full time

Job summary

Johnson & Johnson is seeking a Sr. Manager, Product Experience Design to partner with product, engineering, data, and architecture to shape strategy and priorities for digital products and platforms.

Based in New Brunswick NJ or Raritan NJ with J&J Flex hybrid scheduling, this role leads designers, aligns stakeholders, and delivers human-centered solutions with measurable business impact.

Qualifications

• Bachelor's degree in Human-centered Design, Product Design, Interaction Design or design adjacent areas with 10+ years of experience in user experience, digital product design or related field including leading complex, cross-functional initiatives
• A portfolio demonstrating strategic and end-to-end design leadership, strong interaction and visual craft, systems thinking, use of AI tools, and clear evidence of measurable impact
• Demonstrated ability to establish team priorities, align stakeholders, and make effective trade-offs
• Proficiency in Figma and familiarity with agile product development practices
• Proficiency in Maze or other user research tools.
• Exceptional communication, facilitation, and storytelling skills

Responsibilities

• Set and champion the experience vision and drive design strategy across complex products, platforms, or interconnected systems.
• Lead product experience activities from opportunity framing and strategic alignment through prototyping, validation, implementation and iterative release.
• Influence product and technology strategy by translating user needs, business priorities, data, and technical constraints into clear experience opportunities and recommendations.
• Lead a team of employee and contractor designers, optimizing the resource mix and capabilities in partnership with business and JJT leaders to meet current and future demand.
• Lead through ambiguity by framing team priorities, simplifying complex problems, and making things tangible through prototyping.
• Advocate for responsible, inclusive, and human-centered AI experiences across Johnson & Johnson products and services.
• Establish team-level success metrics to demonstrate the impact of design decisions and team's work.

Skills

Bachelor’s design leadership

Strategic design leadership

Trade-off decision making

Figma proficiency

Maze or usability tools

Communication & storytelling

Education

Bachelor's degree in Human-centered Design or related

Job description

Johnson & Johnson is seeking a Sr. Manager, Product Experience Design to partner with product, engineering, data, and architecture to shape strategy and priorities for digital products and platforms.

Based in New Brunswick NJ or Raritan NJ with J&J Flex hybrid scheduling, this role leads designers, aligns stakeholders, and delivers human-centered solutions with measurable business impact.