Global PR&O Platform Leader

6090-Johnson & Johnson Services Inc. Legal Entity; Raritan (NJ); On-site; USD 137,000 - 236,000; Full time

Job summary

Johnson & Johnson MedTech is seeking a Senior Manager to lead the global Customer Experience Management (CxM) platform for Professional Relations & Operations (PR&O) in Raritan, NJ. This role owns the PR&O product vision, roadmap, investment priorities, and delivery outcomes across the product lifecycle.

The leader will partner with business owners, compliance, privacy, legal, finance, and engineering to create a coherent global platform, balancing standardization with market variation and

Qualifications

• 10+ years in product management, platform management, or technology delivery.
• Global leadership for professional-relations or CRM platforms.
• Strong understanding of enterprise workflow, data, controls, and integrations.

Responsibilities

• Define global PR&O product vision, strategy, and roadmap.
• Lead end-to-end product delivery with cross-functional teams.
• Balance enterprise standardization with regional variation and ensure integration with Dynamics 365.

Skills

PR&O Product Management

Regulated Commercial Workflows

Executive Communication

Product Strategy

Roadmap & Backlog Management

AI Fluency

Education

Bachelor's degree or equivalent experience in information technology, computer science, business, engineering, or a related field

Job description

Johnson & Johnson MedTech is seeking a Senior Manager to lead the global Customer Experience Management (CxM) platform for Professional Relations & Operations (PR&O) in Raritan, NJ. This role owns the PR&O product vision, roadmap, investment priorities, and delivery outcomes across the product lifecycle.

The leader will partner with business owners, compliance, privacy, legal, finance, and engineering to create a coherent global platform, balancing standardization with market variation and