Senior Product Development Analyst, Healthcare Tech

CVS Health; Woonsocket (RI); On-site; USD 47,000 - 112,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Retirement savings options

Job summary

CVS Health in Woonsocket, RI is seeking a Senior Analyst to support technology-enabled pharmacy programs and campaigns. You will partner with business, product, analytics, and IT to gather requirements, drive implementation, and deliver measurable outcomes.

The role emphasizes collaboration across pharmacy operations, analytics, and technology with a focus on improving patient outcomes and operational efficiency. A Bachelor's degree is required and a 40-hour workweek is typical.

Qualifications

• 1-2 years of experience in pharmacy operations, healthcare technology, business analysis, project coordination, product support, or a related field.
• Understanding of retail, mail order, specialty, or PBM pharmacy workflows and operational processes.
• Experience working with pharmacy systems, applications, or technology platforms.
• Strong analytical and problem-solving skills.
• Experience gathering and documenting business requirements.
• Ability to manage multiple assignments and meet deadlines in a fast-paced environment.
• Strong verbal and written communication skills.
• Experience creating business documentation, process maps, training materials, and presentations.
• Ability to work collaboratively with cross-functional teams.
• Proficiency in Microsoft Office applications, including Excel, PowerPoint, and Word.
• Ability to work East Coast hours.

Responsibilities

• Support the development and implementation of pharmacy programs, products, and technology-enabled solutions by partnering with business and IT teams to gather requirements and document business needs.
• Assist with activities across the Product Development Lifecycle, including requirements gathering, testing, implementation, and post-launch support.
• Coordinate and support multiple projects simultaneously, tracking timelines, risks, dependencies, and action items.
• Collaborate with product, operations, analytics, and technology teams to support solution design, issue resolution, and successful delivery of business objectives.
• Support key technology platforms and capabilities, including campaign management and patient engagement solutions.
• Create and maintain business documentation, process flows, test plans, training materials, and stakeholder communications.
• Assist in patient and prescriber outreach campaign onboarding or modifications and targeting file management.
• Support production defects via triage and in collaboration with cross functional teams.
• Analyze business processes and identify opportunities for technology enhancements and operational efficiencies.
• Partner with stakeholders to gather feedback, evaluate opportunities, and support continuous improvement initiatives.

Skills

pharmacy operations

healthcare technology

business analysis

project coordination

requirements gathering

cross-functional collaboration

Microsoft Office

East Coast hours

Education

Bachelor's degree

Tools

SQL

Project management tools

Job description

CVS Health in Woonsocket, RI is seeking a Senior Analyst to support technology-enabled pharmacy programs and campaigns. You will partner with business, product, analytics, and IT to gather requirements, drive implementation, and deliver measurable outcomes.

The role emphasizes collaboration across pharmacy operations, analytics, and technology with a focus on improving patient outcomes and operational efficiency. A Bachelor's degree is required and a 40-hour workweek is typical.