Senior Analyst, Product Development (Health Tech)

CVS Health; United States; On-site; USD 70,000 - 90,000; Full time

Job summary

CVS Health is seeking a Senior Analyst on the Pharmacy Services Automation and Campaign Execution team. You will support the development, delivery, and operational support of technology-enabled pharmacy solutions, partnering with business and IT to gather requirements and drive results.

The role requires hands-on analytical thinking, ability to manage multiple projects, and effective communication across pharmacy operations, product, and analytics teams. East Coast hours are expected.

Qualifications

• 1–2 years of experience in pharmacy operations, healthcare technology, business analysis, project coordination, product support, or a related field
• Understanding of retail, mail order, specialty, or PBM pharmacy workflows and operational processes
• Experience working with pharmacy systems, applications, or technology platforms
• Strong analytical and problem-solving skills
• Experience gathering and documenting business requirements
• Ability to manage multiple assignments and meet deadlines in a fast-paced environment
• Strong verbal and written communication skills
• Experience creating business documentation, process maps, training materials, and presentations
• Ability to work collaboratively with cross-functional teams
• Proficiency in Microsoft Office applications, including Excel, PowerPoint, and Word
• Ability to work East Coast hours

Responsibilities

• Support development and implementation of pharmacy programs and tech-enabled solutions with business and IT partners
• Assist with activities across the Product Development Lifecycle, including requirements gathering, testing, implementation, and post-launch support
• Coordinate and support multiple projects, tracking timelines, risks, dependencies, and action items
• Collaborate with product, operations, analytics, and technology teams to design solutions and ensure delivery
• Support key technology platforms, including campaign management and patient engagement solutions
• Create and maintain business documentation, process flows, test plans, training materials, and stakeholder communications
• Assist in patient and prescriber outreach campaign onboarding or modifications and targeting file management
• Support production defects via triage and cross-functional collaboration
• Analyze business processes and identify opportunities for technology enhancements
• Partner with stakeholders to gather feedback and support continuous improvement initiatives

Skills

Analytical skills

Verbal and written communication

Project coordination

Requirements gathering

Collaboration across cross-functional

Microsoft Office (Excel, PowerPoint, 3

Tools

SQL

Job description

CVS Health is seeking a Senior Analyst on the Pharmacy Services Automation and Campaign Execution team. You will support the development, delivery, and operational support of technology-enabled pharmacy solutions, partnering with business and IT to gather requirements and drive results.

The role requires hands-on analytical thinking, ability to manage multiple projects, and effective communication across pharmacy operations, product, and analytics teams. East Coast hours are expected.