Senior Product Designer – Support Experience Systems
Toast
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Job summary
Bot Jobs is seeking a Senior Product Designer for Toast Support Experiences to shape how restaurants get help across AI-powered chat, voice interactions, human agents, and self-service account management. You will craft the connective tissue between these surfaces and ensure a cohesive customer journey.
This role emphasizes systems thinking and scalable design across touchpoints, including Toast IQ, subscription management, and live-agent handoffs, in a fast-paced product environment.
Job description
Bot Jobs is seeking a Senior Product Designer for Toast Support Experiences to shape how restaurants get help across AI-powered chat, voice interactions, human agents, and self-service account management. You will craft the connective tissue between these surfaces and ensure a cohesive customer journey.
This role emphasizes systems thinking and scalable design across touchpoints, including Toast IQ, subscription management, and live-agent handoffs, in a fast-paced product environment.
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