Senior Product Designer – AI-Driven Billing & Trust

Amazon Web Services (AWS); New York (NY); On-site; USD 152,000 - 205,000; Full time

Job summary

Amazon Development Center U.S., Inc. in New York is seeking a Senior Product Designer to shape how customers and AI agents understand, forecast, and control cloud spend. You will define patterns that other teams build on and own end-to-end experiences from framing problems to post-launch iteration.

You will work with developers, FinOps practitioners, CFOs, and channel partners, using rich usage data to design for trust, transparency, and reversibility, while ensuring humans stay in control.

Qualifications

• 7+ years of design experience.
• Have an online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns.
• Experience using AI tools in your design workflow, such as AI-assisted prototyping, code generation, or research synthesis.
• Experience designing complex, data-dense workflows and information architecture.

Responsibilities

• Frame ambiguous problems before solving them. Drive clarity when requirements, customers, and feasibility are undefined.
• Define how AI agents act on customers' behalf: what they do autonomously, where humans approve, and how customers take control back.
• Design trust patterns that surface an agent's confidence, reasoning, and attribution, so customers understand why it acts.
• Design human-in-the-loop, approval, and undo patterns for actions that move money.
• Create coherent experiences across conversational, agent-driven, and console interfaces.
• Lead design from problem framing through launch, then use data signals to improve what ships.
• Partner early with data science, legal, and policy as co-designers on AI features with financial or compliance complexity.
• Establish patterns and standards that become how the team operates. Mentor other designers.

Skills

Design experience

Portfolio samples

AI tools in design

Data-dense IA

Tools

AI prototyping tools

Job description

Amazon Development Center U.S., Inc. in New York is seeking a Senior Product Designer to shape how customers and AI agents understand, forecast, and control cloud spend. You will define patterns that other teams build on and own end-to-end experiences from framing problems to post-launch iteration.

You will work with developers, FinOps practitioners, CFOs, and channel partners, using rich usage data to design for trust, transparency, and reversibility, while ensuring humans stay in control.