Senior Product Coordinator, Degree Planner

Jobtailor

Tempe (AZ)

On-site

USD 90,000 - 120,000

Full time

8 days ago

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Job summary

Arizona State University seeks a dedicated Business Analyst to provide coordination and requirements management for the Product & UX portfolio. You will support a Product Manager under the Director of Product, Enterprise Technology, ensuring continuity of requirements, release tracking, and QA as products move from rollout to institutional adoption.

You will gather stakeholder input, validate requirements, translate business needs into user stories and use cases, and drive decision closure.

Qualifications

Bachelor's degree and three years of experience in business analysis or related field.
Experience eliciting, documenting, and validating requirements from multiple stakeholders.
Experience translating requirements into user stories, use cases, or functional specs for development teams.
Experience tracking project or release milestones and managing cross-team dependencies.
Experience supporting testing/QA cycles, including test case development and UAT.
Analytical skills to interpret data or usage trends to inform decisions.
Strong written and verbal communication with business stakeholders and technical teams.
Experience writing and maintaining product requirements documentation in software/SaaS environments.
Experience with Jira, Confluence, Smartsheet, or similar tools.
Experience coordinating QA or UAT cycles before production releases.
Experience supporting higher education products or enterprise software.

Responsibilities

Coordinate requirements across product managers and stakeholders.
Translate business needs into user stories and functional specs for development teams.
Maintain requirements traceability from intake through delivery.
Support UAT planning and execution, including test case development.
Assist with project planning, scope definition, and prioritization of enhancements.
Liaise between business stakeholders and technical teams.
Identify risks and dependencies early in requirements or design phases.
Ensure alignment with regulatory requirements and sustainability goals.

Skills

Requirements Elicitation

User Story Development

Project Milestone Tracking

User Acceptance Testing

Data Analysis

Education

Bachelor's degree

Tools

Jira

Confluence

Smartsheet

Dashboards

Reports

Job description

Provide dedicated coordination support to a Product Manager within the Product & UX portfolio
Report to the Director of Product, Enterprise Technology
Maintain continuity across requirements documentation, release tracking, and quality assurance as the product progresses from rollout to institutional adoption
Gather stakeholder input, validate requirements, communicate status, and determine when to escape, document, or drive decisions to closure
Elicit, document, and validate business and functional requirements across departments
Translate business needs into user stories, use cases, and functional specifications
Analyze current-state processes and recommend improvements or system enhancements
Maintain requirements traceability from intake through delivery
Analyze data to identify trends, gaps, and opportunities
Build and maintain reports, dashboards, and performance metrics
Perform current-state versus desired-state gap analysis
Document workflows, process maps, and business rules
Maintain repositories of requirements, decisions, and process documentation
Document impacts of proposed changes to support change management
Liaise between business stakeholders and technical/development teams
Facilitate requirements sessions, workshops, and stakeholder interviews
Support UAT planning and execution, including test case development
Assist with project planning, scope definition, and prioritization of enhancement requests
Ensure proposed solutions align with business objectives and compliance/regulatory requirements
Identify risks and dependencies early in requirements or design phases
Support post-implementation reviews
Leverage AI for routine tasks and identify opportunities to improve efficiency and performance
Foster a positive culture, uphold organizational values, and champion engagement
Collaborate across teams and participate in Enterprise Technology and ASU events and programs

Requirements

Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR any equivalent combination of experience and/or training providing comparable knowledge, skills, and abilities
Experience eliciting, documenting, and validating business or functional requirements from multiple stakeholder groups
Experience translating requirements into user stories, use cases, or functional specifications for development teams
Experience tracking project or release milestones and managing cross-team dependencies
Experience supporting testing/QA cycles, including test case development and UAT
Analytical skills, including interpreting data or usage trends to inform decisions
Strong written and verbal communication skills for working with business stakeholders and technical teams
Experience writing and maintaining product requirements documentation in a software or SaaS environment
Experience with Jira, Confluence, Smartsheet, or similar roadmap and milestone tracking tools
Experience coordinating QA or user acceptance testing cycles before production releases
Experience supporting higher education products, student information systems, or enterprise/institutional software
Ability to manage multiple release cycles or workstreams concurrently with attention to detail
Ability to model empathy, compassion, and emotional intelligence
Experience in a values-driven organization committed to inclusion and belonging
Ability to cultivate a psychologically safe environment
Ability to drive meaningful change supporting sustainability
Commitment to effective communication, participation, and advocacy for sustainability programs
Must be eligible to work in the United States
Ability to use computers and a variety of technologies
Ability to stand for varying lengths of time and walk moderate distances
Driving is not required

Core Competencies

Demonstrates expertise in eliciting, documenting, and validating business and functional requirements while effectively translating them into user stories and functional specifications. Proficient in managing project milestones, supporting UAT, and leveraging analytical skills to inform decision-making.

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