Senior Product Associate, Workflow Orchestration & Automation

Testing Site - JPMC; Columbus (OH); On-site; USD 90,000 - 130,000; Full time

Job summary

Chase in Columbus, OH, is seeking a Senior Product Associate to join the Marketing Automation Platforms team. You will help shape product development and optimization through user research, metrics analysis, and cross-functional collaboration.

You will draft requirements, epics, and user stories, support discovery for new lines of business, and partner with stakeholders to translate insights into tangible product features that drive value for customers and the business.

Qualifications

• 3+ years in product management or a related field.
• Familiarity with product lifecycle and discovery.
• Ability to conduct user research and analyze data to inform decisions.
• Experience writing clear requirements, epics and user stories.
• Strong communication with stakeholders across levels.

Responsibilities

• Partner with Product Manager to identify opportunities based on user research and market needs.
• Plan upstream/downstream implications of new features on user experience.
• Support collection of user research, journey maps, and market analysis for roadmap.
• Analyze product metrics across development life cycle.
• Draft requirements, epics and user stories to guide development.
• Drive discovery for new lines of business and capture key requirements.
• Challenge existing processes to find efficiencies and growth opportunities.
• Improve communication between development and business leads.
• Be a knowledge hub with curiosity about marketing operations.

Skills

Product management

User research

Agile methodologies

Stakeholder communication

Data analytics

Requirement writing

Tools

JIRA

Visio

Camunda BPMN

Pega

Adobe Workfront

Atlassian suite

Job description

Chase in Columbus, OH, is seeking a Senior Product Associate to join the Marketing Automation Platforms team. You will help shape product development and optimization through user research, metrics analysis, and cross-functional collaboration.

You will draft requirements, epics, and user stories, support discovery for new lines of business, and partner with stakeholders to translate insights into tangible product features that drive value for customers and the business.