Senior Product Associate, AI-Driven Banking Solutions

JPMorgan Chase; Ohio; On-site; USD 85,000 - 115,000; Full time

Job summary

JPMorgan Chase in the United States is seeking a Senior Product Associate for the Business Banking Data and Agentic AI team. You will help identify opportunities through user research and discovery, partner with Product Managers, and translate insights into features that improve customer outcomes across the product lifecycle.

You will collaborate with data and analytics professionals, write epics and user stories, and analyze metrics to guide the strategic roadmap.

Qualifications

• 3+ years of experience in product management or a relevant domain.
• Proficient knowledge of the product development life cycle.
• Experience in product life cycle activities including discovery and requirements definition.
• Developing knowledge of data analytics and data literacy.
• Advanced Jira skills to write Jira Query Language (JQL), configure epics, stories, and tasks to support product development.
• Runbook creation/maintenance, PowerPoint presentations, and workstream documentation.

Responsibilities

• Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
• Considers and plans for upstream and downstream implications of new product features on the overall product experience
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
• Writes the requirements, epics, and user stories to support product development
• Work closely with data and analytics professionals to interpret and analyze data.
• Facilitate data field transfers between source systems.
• Research data-related fields to identify gaps and build epics and stories to address them.

Skills

Years of product management

Product lifecycle knowledge

Discovery & requirements

Data analytics literacy

JQL / Jira expertise

Runbook & documentation

Tools

Jira

PowerPoint

Job description

JPMorgan Chase in the United States is seeking a Senior Product Associate for the Business Banking Data and Agentic AI team. You will help identify opportunities through user research and discovery, partner with Product Managers, and translate insights into features that improve customer outcomes across the product lifecycle.

You will collaborate with data and analytics professionals, write epics and user stories, and analyze metrics to guide the strategic roadmap.