Senior Product Associate: AI‑Driven SMB Lending

JPMorgan Chase & Co.; Columbus (OH); On-site; USD 90,000 - 130,000; Full time

Job summary

JPMorgan Chase & Co. in Columbus is seeking a Senior Product Associate to support product strategy and define requirements within JPMorganChase Business Banking.

You will partner with Engineering, Design, Data, and stakeholders to deliver outcomes that matter to clients, using feedback, user research, and data to prioritize work and identify new capabilities. You will help ensure releases meet security, resiliency, and scalability standards as you contribute to the ongoing evolution of our

Qualifications

• 3+ years of experience in product management or a relevant domain area.
• Proficient knowledge of the product development life cycle.
• Experience in product life cycle activities including discovery and requirements definition.
• Developing knowledge of data analytics and data literacy.
• Experience with AI integration and collaborating with AI prompt engineers to deliver AI solutions.
• Demonstrated work on AI-enabled or data-assisted products (assistive UIs, recommendations, retrieval/search, or workflow copilots).
• Practical familiarity with responsible AI principles and governance processes.

Responsibilities

• Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
• Considers and plans for upstream and downstream implications of new product features on the overall product experience
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
• Writes the requirements, epics, and user stories to support product development

Skills

Product management

Data analytics

AI integration

Requirements gathering

Stakeholder collaboration

Agile methodologies

AI prompt engineering collaboration

Job description

JPMorgan Chase & Co. in Columbus is seeking a Senior Product Associate to support product strategy and define requirements within JPMorganChase Business Banking.

You will partner with Engineering, Design, Data, and stakeholders to deliver outcomes that matter to clients, using feedback, user research, and data to prioritize work and identify new capabilities. You will help ensure releases meet security, resiliency, and scalability standards as you contribute to the ongoing evolution of our