Senior Process Optimization Lead

W. R. Berkley Corporation; Greenwich (CT); On-site; USD 90,000 - 120,000; Full time

Job summary

W. R. Berkley Corporation is seeking a skilled professional to lead process improvement initiatives focused on claims operations in Greenwich, CT. The ideal candidate will have over 5 years of experience in operational excellence and a Bachelor's degree in a related field.

This role requires strong communication skills and a proven ability to assess and improve business processes. Opportunities for traveling approximately 25% to 50% based on project needs will be part of the job.

Qualifications

• 5+ years of experience in process improvement, operational excellence, or similar functions.
• Certifications in Lean Six Sigma, PMP, or Agile/Scrum desirable.
• Experience with insurance lifecycle, ideally claims.

Responsibilities

• Lead process improvement initiatives focused on claims operations.
• Map current-state processes and facilitate redesign workshops.
• Prepare executive-ready documentation and project charters.

Skills

Process improvement

Project management

Communication skills

Analytical skills

Organizational skills

Education

Bachelor’s Degree or higher in Business, IT, or related field

Tools

JIRA

Power BI

Microsoft Project

SQL

Job description

W. R. Berkley Corporation is seeking a skilled professional to lead process improvement initiatives focused on claims operations in Greenwich, CT. The ideal candidate will have over 5 years of experience in operational excellence and a Bachelor's degree in a related field.

This role requires strong communication skills and a proven ability to assess and improve business processes. Opportunities for traveling approximately 25% to 50% based on project needs will be part of the job.