Senior Process Optimization Lead

W. R. Berkley Corporation; Urbandale (IA); On-site; USD 90,000 - 120,000; Full time

Job summary

W. R. Berkley Corporation, located in Urbandale, Iowa, is seeking a process improvement lead to support excellence initiatives within their claims operations. The role involves analyzing current processes, facilitating improvement sessions, and collaborating with various stakeholders to enhance operational efficiency.

The ideal candidate will have over 5 years of relevant experience, strong analytical and communication skills, and a Bachelor's Degree or higher in Business, IT, or a related field.

Qualifications

• At least 5 years of relevant experience in process improvement or operational excellence.
• Certifications in process improvement or agile delivery preferred.
• Strong analytical skills and ability to translate findings into practical plans.

Responsibilities

• Lead process improvement initiatives, initially focused on claims operations.
• Conduct current-state process assessments and facilitate improvement sessions.
• Collaborate with stakeholders to develop process designs and efficiency enhancements.

Skills

Process improvement

Communication skills

Analytical skills

Project management

Stakeholder management

Problem-solving

Education

Bachelor’s Degree or higher in Business, IT, or related field

Tools

JIRA

Power BI

Microsoft Excel

Visio

ServiceNow

Job description

W. R. Berkley Corporation, located in Urbandale, Iowa, is seeking a process improvement lead to support excellence initiatives within their claims operations. The role involves analyzing current processes, facilitating improvement sessions, and collaborating with various stakeholders to enhance operational efficiency.

The ideal candidate will have over 5 years of relevant experience, strong analytical and communication skills, and a Bachelor's Degree or higher in Business, IT, or a related field.