RPA & AI-Driven Process Optimization Lead

W. R. Berkley Corporation; Greenwich (CT); On-site; USD 80,000 - 100,000; Full time

Job summary

W. R. Berkley Corporation is seeking a Process Improvement Analyst to lead and facilitate process improvement initiatives while fostering a Lean culture. The ideal candidate will have at least 3–5 years of relevant experience in process improvement, operational excellence, or business analysis.

Responsibilities include mapping and redesigning business processes, partnering with technology teams, and supporting project initiatives. A bachelor's degree in Business or IT is required, along with strong communication and analytical skills.

Qualifications

• 3–5 years of experience in process improvement or similar.
• Certifications in Lean Six Sigma, PMP, or Agile preferred.
• Strong analytical and organizational skills.

Responsibilities

• Lead process improvement initiatives fostering a Lean culture.
• Map and redesign business processes for efficiency.
• Partner with technology teams on RPA and automation.

Skills

Process improvement

Operational excellence

Project management

Analytical skills

Stakeholder management

Creative problem-solving

Education

Bachelor’s degree in Business, IT, or related field

Tools

JIRA

Confluence

Microsoft Excel

Power BI

SQL

Job description

W. R. Berkley Corporation is seeking a Process Improvement Analyst to lead and facilitate process improvement initiatives while fostering a Lean culture. The ideal candidate will have at least 3–5 years of relevant experience in process improvement, operational excellence, or business analysis.

Responsibilities include mapping and redesigning business processes, partnering with technology teams, and supporting project initiatives. A bachelor's degree in Business or IT is required, along with strong communication and analytical skills.