Senior Process Improvement & Lean Transformation Analyst

Puget Sound Energy; Seattle (WA); On-site; USD 94,000 - 157,000; Full time

Job summary

Puget Sound Energy is seeking a Senior Process Improvement Analyst to lead medium- to large-scale process improvement initiatives from concept through implementation. You will drive lean analyses, Kaizen events, Value Stream Mapping, and A3 problem-solving to reduce costs, improve quality, and boost customer experience.

You will collaborate with cross-functional teams, mentor staff, and present actionable recommendations to leadership, while upholding safety standards and PSE Core Values.

Qualifications

• Bachelor's degree in business, engineering, technology, process improvement; or an equivalent combination of relevant education and/or experience.
• Green Belt Certification in Lean Six Sigma or other process improvement methodologies or equivalent experience and education.
• Five (5) years of experience leading and utilizing high-involvement process improvement or change management techniques/tools.
• Five (5) years of demonstrated proficiency in using various analytical techniques to study and recommend process improvement actions.

Responsibilities

• Oversees a portfolio of process improvement events, activities and/or initiatives within a designated business unit, providing consultative support and guidance to leadership.
• Works with leadership and business stakeholders on root cause analysis to determine strategic and tactical recommendations for both new process development and waste removal of current state process.
• Develops and presents strategic and tactical recommendations and may implement data driven decisions and strategies.
• Partners with Enterprise Performance Management to identify performance improvement opportunities and track improvement performance/benefits.
• Uses sophisticated analytics/statistical methods to study and analyze available data and to determine trends, root cause, metrics, leading and lagging indicators in collaboration with Enterprise Performance Management.
• Facilitates multi-departmental process change in collaboration with Organizational Change Management and Visual Management teams.
• Facilitates workshops to gather data for process improvement.
• Provides coaching, direction and support to team members in order to achieve employee, business and customer results.
• Trains, mentors, coaches and challenges leaders, project sponsors/champions, project team members and all employees in the use of various process improvement techniques to raise awareness and desire of effective continuous improvement execution throughout the organization.
• Ensures quality and consistency of methodology, metrics, analysis, and documentation.
• Develops/prepares and presents process analysis, process flow documents and reports.
• Supports corporate priorities and projects, enterprise process optimization, and ensures alignment with company objectives.
• May mentor and cross-train staff.
• Performs other duties as assigned

Skills

Lean Six Sigma

Project leadership

Analytical skills

Communication

Cross-functional collaboration

Education

Bachelor's degree in business or engineering

Tools

Visio

PowerPoint

Excel

Word

SAP BW

SAP modules

Job description

Puget Sound Energy is seeking a Senior Process Improvement Analyst to lead medium- to large-scale process improvement initiatives from concept through implementation. You will drive lean analyses, Kaizen events, Value Stream Mapping, and A3 problem-solving to reduce costs, improve quality, and boost customer experience.

You will collaborate with cross-functional teams, mentor staff, and present actionable recommendations to leadership, while upholding safety standards and PSE Core Values.