Hybrid Senior Process Optimization & Analytics Lead

Puget Sound Energy

Bellevue (WA)

Hybrid

USD 94,000 - 157,000

Full time

42 hours ago
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Benefits offered by this job

Medical insurance
Dental insurance
Vision insurance
401(k)

Job summary

Puget Sound Energy (PSE) is Washington state’s oldest and largest privately owned energy utility, headquartered in Bellevue. We are looking for a Senior Process Improvement Analyst to lead Kaizen Improvement Workshops, Value Stream Mapping and A3 problem-solving activities.

You will drive data-driven analyses to improve quality, reduce costs, increase productivity, and enhance customer experience, while upholding safety and ethics in all actions.

Qualifications

  • Bachelor’s degree in business, engineering, technology, process improvement; or an equivalent combination of relevant education and/or experience.
  • Green Belt Certification in Lean Six Sigma or other process improvement methodologies or equivalent experience and education.
  • Five (5) years of experience leading and utilizing high-involvement process improvement or change management techniques/tools.
  • Five (5) years of demonstrated proficiency in using various analytical techniques to study and recommend process improvement actions.
  • Experience using Visio, PowerPoint, Excel, Word, SAP Business Warehouse, SAP modules.

Responsibilities

  • Oversees a portfolio of process improvement events, acttivities and/or initiatives within a designated business unit, providing consultative support and guidance to leadership.
  • Works with leadership and business stakeholders on root cause analysis to determine strategic and tactical recommendations for both new process development and waste removal of current state process.
  • Develops and presents strategic and tactical recommendations and may implement data driven decisions and strategies.
  • Partners with Enterprise Performance Management to identify performance improvement opportunities and track improvement performance/benefits.
  • Uses sophisticated analytics/statistical methods to study and analyze available data and to determine trends, root cause, metrics, leading and lagging indicators in collaboration with Enterprise Performance Management.
  • Facilitates multi-departmental process change in collaboration with Organizational Change Management and Visual Management teams.
  • Facilitates workshops to gather data for process improvement.
  • Provides coaching, direction and support to team members in order to achieve employee, business and customer results.
  • Trains, mentors, coaches and challenges leaders, project sponsors/champions, project team members and all employees in the use of various process improvement techniques to raise awareness and desire of effective continuous improvement execution throughout the organization.
  • Ensures quality and consistency of methodology, metrics, analysis, and documentation.
  • Develops/prepares and presents process analysis, process flow documents and reports.
  • Supports corporate priorities and projects, enterprise process optimization, and ensures alignment with company objectives.
  • May mentor and cross-train staff.
  • Performs other duties as assigned

Skills

Lean Six Sigma
Analytical skills
Leadership
Communication

Education

Bachelor’s degree
Master’s degree

Tools

Visio
PowerPoint
Excel
Word
SAP Business Warehouse
SAP modules

Job description

Puget Sound Energy (PSE) is Washington state’s oldest and largest privately owned energy utility, headquartered in Bellevue. We are looking for a Senior Process Improvement Analyst to lead Kaizen Improvement Workshops, Value Stream Mapping and A3 problem-solving activities.

You will drive data-driven analyses to improve quality, reduce costs, increase productivity, and enhance customer experience, while upholding safety and ethics in all actions.

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