Senior Process Improvement Lead — Enterprise Ops

University of Maryland; United States; On-site; USD 122,000 - 147,000; Full time

Job summary

University of Maryland's Division of Information Technology seeks a Senior Process Consultant II on the EPCI team to lead enterprise process improvements across administrative and academic units.

The role directs large-scale efforts, scopes and delivers actionable recommendations to campus leadership, partners with the Associate Director to shape strategic goals, and helps disseminate best practices to enhance the University's process improvement capability.

Qualifications

• 6+ years of demonstrated work experience in industry or academic settings.
• 3+ years of experience leading change and/or business process improvement efforts.
• Knowledge of Business Process Analysis methodologies.
• Proven track record constructing and executing complex analyses to meet business case requirements.
• Superior analytical skills, logic, and problem-solving skills.
• Ability to learn quickly and solve new problems amid ambiguity.
• High attention to detail and ability to manage multiple projects simultaneously.

Responsibilities

• Lead large-scale process improvement initiatives across administrative and academic units.
• Identify, scope, assess, and deliver actionable recommendations to campus leadership.
• Model processes and develop high-impact recommendation briefs.
• Partner with the Associate Director to shape the unit’s strategic goals and disseminate best practices.

Skills

Change management

Process improvement

Business process analysis

Analytical skills

Communication

Project management

Cross-functional collaboration

Education

Bachelor's degree

Job description

University of Maryland's Division of Information Technology seeks a Senior Process Consultant II on the EPCI team to lead enterprise process improvements across administrative and academic units.

The role directs large-scale efforts, scopes and delivers actionable recommendations to campus leadership, partners with the Associate Director to shape strategic goals, and helps disseminate best practices to enhance the University's process improvement capability.