Senior Process Excellence Leader & Project Manager

Midland Credit Management; Troy (MI); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Competitive salary with incentives

Career progression and training programs

Tuition assistance

Comprehensive healthcare plans

Volunteering opportunities

Retirement savings plan

Paid leave and flexible time

Team-building events

Job summary

Midland Credit Management in Troy, MI is looking for a Sr. Process Excellence Manager to lead business process improvement efforts across the organization. Responsibilities include creating and managing business processes, providing updates on projects, and liaising with stakeholders. Candidates should have a Bachelor's degree and 3-5 years of experience in process improvement. The role offers competitive pay, training opportunities, comprehensive healthcare plans, and a supportive work environment.

Qualifications

• Ability to work on multiple projects simultaneously.
• Ability to work independently.
• 3-5 years in process improvement required.
• Must be customer focused with creative problem-solving skills.
• Knowledge of the Internal Legal Process.

Responsibilities

• Identify and create business processes to improve operational efficiency.
• Manage completion of ongoing business processes by supporting stakeholders.
• Report, identify trends, and raise issues around departmental processes.

Skills

Project leadership

Process improvement

Customer focus

Microsoft Office Suite proficiency

Education

Bachelor's degree

Job description

Midland Credit Management in Troy, MI is looking for a Sr. Process Excellence Manager to lead business process improvement efforts across the organization. Responsibilities include creating and managing business processes, providing updates on projects, and liaising with stakeholders. Candidates should have a Bachelor's degree and 3-5 years of experience in process improvement. The role offers competitive pay, training opportunities, comprehensive healthcare plans, and a supportive work environment.