Operational Excellence Leader: Process Transformation

Citizens Bank; Southfield (MI); Hybrid; USD 140,000 - 160,000; Full time

Benefits offered by this job

Comprehensive medical, dental and vision coverage

Retirement benefits

Flexible work arrangements

Education reimbursement

Wellness programs

Job summary

A leading financial institution is seeking an Operational Excellence & Consulting Principal in Southfield, Michigan. This role involves leading cross-functional teams in improving business processes using advanced methodologies like Lean and Six Sigma. The ideal candidate must have 7-10 years of experience in operational improvement, strong leadership qualities, and the ability to communicate effectively with executive stakeholders. The position offers a competitive salary in the range of $140,000 to $160,000 per year, along with comprehensive benefits and a hybrid working model.

Qualifications

• 7-10 years of experience in operational improvement, particularly in banking or consulting.
• Proven track record of leading complex cross-functional initiatives.
• Strong leadership and change management skills.

Responsibilities

• Lead continuous improvement projects using Lean and Six Sigma methodologies.
• Serve as an advisor to senior leaders to enhance operational excellence.
• Manage project governance to ensure timely and budget-compliant execution.

Skills

Lean methodologies

Six Sigma

Problem solving

Strategic thinking

Communication

Education

BS/BA in science/engineering

Master’s degree or equivalent experience

Job description

A leading financial institution is seeking an Operational Excellence & Consulting Principal in Southfield, Michigan. This role involves leading cross-functional teams in improving business processes using advanced methodologies like Lean and Six Sigma. The ideal candidate must have 7-10 years of experience in operational improvement, strong leadership qualities, and the ability to communicate effectively with executive stakeholders. The position offers a competitive salary in the range of $140,000 to $160,000 per year, along with comprehensive benefits and a hybrid working model.