Senior Process Design Specialist

SHEIN; Whitestown (IN); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Health Savings Account

Flexible Spending Accounts

Life/AD&D Insurance

Disability Insurance

Volunteer Benefits

Job summary

SHEIN is seeking a Senior Process Design Specialist to drive optimization in highly automated warehouse environments. You will validate process design, ensure operational readiness, and partner with Operations, Engineering, IT, and vendors to resolve issues and scale automation.

Responsibilities include analyzing labor utilization, capacity planning, and system performance to deliver measurable productivity gains, quality improvements, and cost efficiency.

Qualifications

• Bachelor's degree in a related field.
• 6+ years in industrial or process engineering, automation, or operations engineering in distribution or warehouse settings.
• Experience with WMS/WCS and automation systems is required.
• Strong data analysis and visualization skills with SQL, Excel, Power BI or Tableau.

Responsibilities

• Evaluate and optimize WMS, WCS, and automation controls and warehouse workflows.
• Validate process design, operational readiness, and system performance post-launch.
• Identify reliability issues and root causes in complex automation environments.
• Analyze labor, material flow, and performance metrics to drive improvement.
• Lead cross-functional projects delivering productivity and cost gains.

Skills

Data analysis

SQL

Excel

Power BI

Tableau

Project leadership

Education

Bachelor's in Industrial Engineering

Tools

WMS

WCS

Automation systems

Material handling equipment

Job description

SHEIN is a global fashion and lifestyle e-retailer committed to making the beauty of fashion accessible to all. We use on-demand manufacturing technology to connect suppliers to our agile supply chain, reducing inventory waste and enabling us to deliver a variety of affordable products to customers around the world. From our global offices, we reach customers in more than 160 countries. Founded in 2012, SHEIN has nearly 18,000 employees operating from offices around the world, with U.S. Headquarters located in Los Angeles.

In SHEIN, we work with outstanding, creative, and capable peers. We share an energetic and open culture for capable people to discern, work and ignite as a team.

At SHEIN, our culture is driven by our core values: Customer First, Take Ownership, Deliver Results, Make Change, and Celebrate Diversity. These are not just words, they are the principles that guide our work as we strive to meet the needs of our customers around the world.

Position Summary

The Senior Process Design Specialist is responsible for driving process optimization, operational excellence, and system performance across highly automated warehouse and fulfillment environments. This role supports automation and technology deployments by validating process design, operational readiness, system performance, and business requirements, while partnering closely with Operations, Engineering, Maintenance, IT, WMS teams, and external vendors to resolve process and system issues. This role also leads continuous improvement initiatives, conducts workflow analysis, time studies, root cause investigations, and capacity planning, and leverages data analysis tools to develop scalable solutions that support operational growth and automation optimization.

Key Responsibilities

• Evaluate and optimize WMS, WCS, automation controls, sortation systems, order routing logic, inventory movement workflows, and material handling processes.
• Support automation and technology deployments by validating process design, operational readiness, and system performance after launch.
• Identify and resolve system reliability issues, including process logic gaps, integration failures, data discrepancies, message sequencing issues, exception handling defects, and performance bottlenecks.
• Analyze warehouse processes, labor utilization, material flow, system workflows, and operational performance metrics to identify and implement improvement opportunities.
• Lead continuous improvement initiatives and cross-functional projects focused on both process optimization and operational system enhancements, delivering measurable gains in productivity, quality, throughput, and cost efficiency.
• Develop labor models, capacity plans, and analytical tools to support operational planning, network growth, and automation optimization.
• Conduct process mapping, workflow analysis, time studies, root cause investigations, and system performance assessments to improve operational effectiveness.
• Partner closely with Operations, Engineering, Maintenance, IT, WMS, Automation, and external vendors to resolve process and system-related issues.
• Support system enhancement initiatives by defining business requirements, validating operational needs, participating in solution design, testing system changes, and supporting implementation activities.
• Analyze operational and system-generated data to identify trends, diagnose issues, and develop data-driven recommendations.

Skills & Qualifications:

• Bachelor's degree in Industrial Engineering, Mechanical Engineering, Supply Chain, Operations Management, Computer Engineering, Information Systems, or a related field.
• 6+ years of experience in Industrial Engineering, Process Engineering, Systems Improvement, Continuous Improvement, Automation Engineering, or Operations Engineering within distribution, fulfillment, warehouse, or automated logistics environments.
• Experience supporting highly automated operations with exposure to WMS, WCS, automation systems, sortation technologies, and material handling equipment.
• Strong understanding of warehouse operational processes, material flow, labor management, inventory movement, and fulfillment workflows.
• Experience with process mapping, time studies, capacity planning, workflow analysis, root cause analysis, and continuous improvement methodologies.
• Working knowledge of system integrations, automation workflows, operational system architecture, and troubleshooting system-related issues.
• Proficiency with data analysis and visualization tools such as SQL, Excel, Power BI, Tableau, or similar platforms.
• Strong communication, stakeholder management, analytical problem-solving, and project leadership skills.

Benefits and Culture:

• Health Savings Account with Employer Funding
• Flexible Spending Accounts (Healthcare and Dependent care)
• Company-Paid Basic Life/AD&D insurance
• Company-Paid Short-Term and Long-Term Disability
• Voluntary Benefit Offerings (Voluntary Life/AD&D, Hospital Indemnity, Critical Illness, and Accident)
• Employee Assistance Program
• Business Travel Accident Insurance
• 401(k) Savings Plan with discretionary company match and access to a financial advisor
• Vacation, paid holidays, floating holidays, and sick days

SHEIN is an equal opportunity employer committed to a diverse workplace environment.