Senior Payroll and Benefits Specialist

SHEIN; Los Angeles (CA); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Health Savings Account with Employer S

Flexible Spending Accounts (Healthcare

Company-Paid Life/AD&D insurance

401(k) Savings Plan with employerMatch

Vacation and holidays

Free weekly catered lunch

Job summary

SHEIN is seeking a full-time Senior Payroll and Benefits Specialist (Senior SSC Specialist) for its Los Angeles office. This role ensures accurate, timely payroll across states and supports comprehensive leave and benefits administration for a high-volume workforce.

Partner with HR, Finance, and operations to resolve issues, strengthen controls, and deliver responsive employee support while maintaining payroll confidentiality and data integrity.

Qualifications

• 5+ years of progressive U.S. payroll experience, including independently processing complex multistate payroll and compliance.
• Experience with RSU vesting and equity-compensation payroll, including taxable income handling.
• Proficiency with ADP, Deputy and UKG systems; strong data reconciliation skills.
• CPP or FPC certification is preferred.

Responsibilities

• Manage end-to-end payroll for multi-state retail workforce on a high-volume basis.
• Process payroll for hourly and salaried employees, including taxes, bonuses, and equity-related payments.
• Administer leaves of absence and benefits enrollments; support ACA/ERISA obligations.
• Audit payroll and benefits data; resolve discrepancies and respond to inquiries.
• Prepare recurring and year-end payroll/benefits reports and ensure compliance.

Skills

Multistate payroll

RSU vesting payroll

Data reconciliation

Attention to detail

Communication

Education

CPP or FPC certification

Tools

Deputy for timekeeping

ADP payroll

UKG payroll

Job description

Job Title: Senior Payroll and Benefits Specialist (official title: Senior SSC Specialist)

Reports to: HR SSC & Total Rewards Leader

Job Status: Exempt, Full Time

About SHEIN

SHEIN is a global fashion and lifestyle e-retailer committed to making the beauty of fashion accessible to all. We use on-demand manufacturing technology to connect suppliers to our agile supply chain, reducing inventory waste and enabling us to deliver a variety of affordable products to customers around the world. From our global offices, we reach customers in more than 160 countries. Founded in 2012, SHEIN has nearly 18,000 employees operating from offices around the world, with U.S. Headquarters located in Los Angeles.

In SHEIN, we work with outstanding, creative, and capable peers. We share an energetic and open culture for capable people to discern, work and ignite as a team.

At SHEIN, our culture is driven by our core values: Customer First, Take Ownership, Deliver Results, Make Change, and Celebrate Diversity. These are not just words, they are the principles that guide our work as we strive to meet the needs of our customers around the world.

Position Summary

SHEIN is seeking a full-time Senior Payroll and Benefits Specialist (official title: Senior SSC Specialist) for its Los Angeles corporate office. This role manages accurate, timely payroll and supports benefits and leave administration for a high-volume, multi-state retail workforce. The specialist partners with HR, Finance, store operations, and stock administration to resolve complex issues, strengthen controls, and provide responsive support to employees.

Job Responsibilities

Payroll Management

• Manage end-to-end weekly payroll for New York employees and biweekly payroll for employees in other states, including time and attendance, earnings, deductions, adjustments, off-cycle payments, and reconciliations.
• Process high-volume payroll for hourly and salaried employees across retail stores and corporate teams, verifying time records, overtime, shift differentials, bonuses, commissions, store transfers, and final pay.
• Apply multi-state payroll tax and wage-and-hour requirements; coordinate work-location changes, tax setup, and required reporting with internal teams and vendors.
• Partner with stock administration, Tax, and Finance on RSU vesting payroll; validate taxable income and withholding, reconcile equity-provider files with payroll records, and support accurate year-end reporting.
• Audit payroll data, investigate discrepancies, respond to employee inquiries, and resolve issues within established deadlines.
• Reconcile payroll registers, general ledger entries, benefit deductions, and tax filings; support quarter-end and year-end processes, including Form W-2 reporting.
• Maintain payroll procedures, audit-ready records, and internal controls; protect confidential information and identify opportunities for process and system improvements.

Benefits Administration

• Administer employee leaves of absence, including FMLA, CFRA, PDL, ADA-related accommodations, and personal leave, in coordination with HR and in accordance with applicable requirements.
• Coordinate with employees, managers, and HR business partners on leave requests; maintain accurate records and support return-to-work transitions.
• Audit benefits enrollments and deductions, reconcile benefits data, and resolve discrepancies with internal partners and vendors.
• Coordinate annual open enrollment, including employee communications, system updates, and assistance with enrollment questions.
• Support benefits administration in accordance with applicable ACA, ERISA, COBRA, and HIPAA requirements.
• Prepare recurring and year-end payroll and benefits reports covering earnings, taxes, deductions, and plan participation.
• Maintain accurate payroll and benefits records to support audits and compliance; monitor regulatory changes and communicate relevant updates to stakeholders.

Required Qualifications

• At least five years of progressive U.S. payroll experience, including independently processing complex multistate payroll and addressing related tax and compliance requirements.
• Hands-on experience processing high-volume payroll for a multi-location retail workforce.
• Direct experience with RSU vesting and equity-compensation payroll, including taxable income, withholding, payroll-to-equity reconciliations, and year-end reporting.
• Working knowledge of payroll taxes, wage-and-hour requirements, garnishments, benefit deductions, and year-end reporting.
• Hands-on experience using Deputy for timekeeping and ADP for payroll processing; strong spreadsheet skills and demonstrated accuracy in reconciling large data sets.
• Sound judgment, attention to detail, discretion when handling sensitive information, and clear communication with employees and cross-functional partners.
• Preferred Experience with UKG payroll system migrations or implementations
• Professional payroll certification (CPP or FPC).

For Pay Transparency

The base salary range for this position in the selected city is $75,000- $100,000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role is eligible for additional discretionary bonuses.

Benefits and Culture

• Health Savings Account with Employer Funding
• Flexible Spending Accounts (Healthcare and Dependent care)
• Company-Paid Basic Life/AD&D insurance
• Company-Paid Short-Term and Long-Term Disability
• Voluntary Benefit Offerings (Voluntary Life/AD&D, Hospital Indemnity, Critical Illness, and Accident)
• Employee Assistance Program
• Business Travel Accident Insurance
• 401(k) Savings Plan with discretionary company match and access to a financial advisor
• Vacation, paid holidays, floating holidays, and sick days
• Free weekly catered lunch
• Free swag giveaways
• Annual Holiday Party
• Invitations to pop-ups and other company events
• Complimentary daily office snacks and beverages

SHEIN is an equal opportunity employer committed to a diverse workplace environment.