Senior Process Design & Automation Strategist

Global Partners LP; Auburndale (MA); On-site; USD 136,200 - 204,200; Full time

Benefits offered by this job

Health & Wellness benefits

401(k) with company match

Tuition reimbursement after 6 months

Professional development opportunities

Job summary

Global Partners LP is seeking a hands-on Business Process Design Strategist to document, analyze, and improve end-to-end processes that power our business. You will partner with senior leaders and project teams to understand current workflows, identify opportunities for improvement and automation, and develop clear process documentation that supports operational excellence.

In this role you will create current-state and future-state maps, value-stream analyses, and governance practices.

Qualifications

• 10+ years of experience in business process design or continuous improvement.
• Bachelor's degree in Business, Operations, Engineering, IS, or related field.
• Proficient with Visio or Lucidchart and process modeling.
• Experience documenting complex processes and creating process maps.
• Certifications: CBPP, Lean Six Sigma Black Belt, or equivalents.
• Experience using AI-enabled tools to improve processes and documentation.

Responsibilities

• Document end-to-end business processes with business leaders and SMEs.
• Create current-state and future-state maps, workflows, and value streams.
• Establish standardized documentation and process governance practices.
• Analyze processes to identify inefficiencies, root causes, bottlenecks, and opportunities for improvement.
• Identify, quantify, and recommend priority high-value opportunities.
• Recommend scalable process improvements and automation opportunities and partner with stakeholders.
• Utilize Visio and Lucidchart for clear process documentation; leverage AI-enabled tooling to accelerate redesign and measurement.
• Stay current with evolving process tech, AI tooling, and automation capabilities.
• Collaborate across units to understand process connections and support continuous improvement initiatives.
• Facilitate discussions and working sessions to gather process knowledge and build relationships.

Skills

Analytical thinking

Facilitation

Communication

Process design

Automation awareness

AI-enabled tools

Education

Bachelor's degree in Business/Operations/Engineering/IS

CBPP certification

Lean Six Sigma Black Belt

Tools

Visio

Lucidchart

Process mining tools

Job description

Global Partners LP is seeking a hands-on Business Process Design Strategist to document, analyze, and improve end-to-end processes that power our business. You will partner with senior leaders and project teams to understand current workflows, identify opportunities for improvement and automation, and develop clear process documentation that supports operational excellence.

In this role you will create current-state and future-state maps, value-stream analyses, and governance practices.