Strategic Business Process Lead & Governance

Robotic Technologies Automation; Chicago (IL); On-site; USD 110,000 - 160,000; Full time

Job summary

ROBOTIC PROCESS AUTOMATION LLC is seeking a Business Process SME to lead analysis, design, optimization, and governance of end-to-end processes. You will partner with business, IT, and project teams to translate strategy into compliant processes that improve effectiveness and enable automation.

The role requires strong skills in process mapping, requirements definition, and KPI development, with a focus on reducing risk and driving automation opportunities across domains.

Qualifications

• Proven experience as a Business Process SME, Business Analyst, or Process Manager.
• Experience defining business requirements, use cases, and acceptance criteria for process-led changes.
• Knowledge of Lean, Six Sigma, Kaizen, or similar methodologies.
• Excellent stakeholder management and facilitation skills.

Responsibilities

• Act as the primary business authority on end-to-end processes within the assigned domain.
• Analyze current-state processes to identify inefficiencies, bottlenecks, and automation opportunities.
• Design future-state processes, maps, SOPs, and policies.
• Define business requirements, acceptance criteria, and KPIs to support delivery and automation.
• Collaborate with stakeholders to prioritize changes and estimate benefits/risks.
• Work with IT and developers to align solutions with process design.
• Support implementation, including testing, training, and adoption.
• Establish governance, controls, and compliance standards; monitor performance.

Skills

Process mapping

BPMN diagrams

Stakeholder mgmt

Requirements gathering

Data analysis

Process governance

Workflow optimization

Education

Bachelor's degree in Business/Operations/IS

Tools

Visio

Lucidchart

Signavio

Bizagi

Confluence

Jira

SharePoint

Excel

Power BI

Tableau

UiPath

Job description

ROBOTIC PROCESS AUTOMATION LLC is seeking a Business Process SME to lead analysis, design, optimization, and governance of end-to-end processes. You will partner with business, IT, and project teams to translate strategy into compliant processes that improve effectiveness and enable automation.

The role requires strong skills in process mapping, requirements definition, and KPI development, with a focus on reducing risk and driving automation opportunities across domains.