Senior Process & Data Improvement Analyst

SERCO of Texas - REGIONAL; Houston (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

SERCO of Texas - REGIONAL is seeking a Continuous Improvement Analyst in Houston, Texas. This senior-level role focuses on enhancing organizational performance by evaluating workflows, implementing improvement strategies, and ensuring compliance with regulations. Candidates should possess a Bachelor's degree and at least 5 years of experience in process improvement. Strong analytical and communication skills are essential. Opportunities for cross-functional support and collaboration across departments will be available. The company is committed to providing an inclusive workplace.

Qualifications

• Minimum 5 years of experience in process improvement or analysis.
• Experience in workforce development or social services strongly preferred.
• Proven track record of leading improvement initiatives.

Responsibilities

• Evaluate current workflows and procedures for inefficiencies.
• Develop and implement process improvement strategies.
• Collect and analyze program data for trends and performance gaps.
• Monitor compliance with federal, state, and local regulations.

Skills

Analytical skills

Communication skills

Microsoft Excel

Microsoft PowerPoint

Data visualization tools

Organizational skills

Education

Bachelor's degree in Business Administration or related field

Master's degree

Tools

Microsoft Office Suite

Job description

SERCO of Texas - REGIONAL is seeking a Continuous Improvement Analyst in Houston, Texas. This senior-level role focuses on enhancing organizational performance by evaluating workflows, implementing improvement strategies, and ensuring compliance with regulations. Candidates should possess a Bachelor's degree and at least 5 years of experience in process improvement. Strong analytical and communication skills are essential. Opportunities for cross-functional support and collaboration across departments will be available. The company is committed to providing an inclusive workplace.