Remote Process Improvement Analyst

Texas Health and Human Services Commission; Austin (TX); Hybrid; USD 65,000 - 106,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Paid time off

Career advancement opportunities

Job summary

Texas Health and Human Services Commission seeks a Management Analyst IV to lead business process improvement initiatives in Austin. You will drive organizational studies, map processes, analyze data, and propose efficient, compliant solutions across programs and departments.

The role requires strong communication, change-management experience, and the ability to work with diverse stakeholders. Travel up to 15% is expected; telework is eligible for this part-time position.

Qualifications

• At least 3+ years of full-time professional work experience, preferably in a large public sector or HHSC context.
• Experience collaborating in teams to formulate goals, plan work, and communicate effectively.
• Bachelor’s or Master’s degree in a related field preferred.
• Proficiency in Microsoft Office Suite including Teams, Visio, SharePoint and project management/process improvement tools.

Responsibilities

• Attends regular, scheduled work and performs assigned duties.
• Reviews and improves business and management practices; develops ROI and cost-benefit analyses.
• Leads organizational studies, defines scope, timeframes, and resource needs; makes recommendations.
• Performs advanced analysis on audit findings and operational challenges to propose improvements.
• May supervise others and support software development for process changes.
• Travel up to 15% and support telework when applicable.

Skills

Power Apps

Power BI

Excel

Teams

SharePoint

Visio

Education

Bachelor’s or Master’s degree in related field

Tools

Visio

SharePoint

Teams

Job description

Texas Health and Human Services Commission seeks a Management Analyst IV to lead business process improvement initiatives in Austin. You will drive organizational studies, map processes, analyze data, and propose efficient, compliant solutions across programs and departments.

The role requires strong communication, change-management experience, and the ability to work with diverse stakeholders. Travel up to 15% is expected; telework is eligible for this part-time position.