Senior/Principal Product Manager, User Onboarding & Growth (Crypto.com App)

crypto; Sydney Township (ND); On-site; USD 120,000 - 180,000; Full time

Job summary

Crypto.com is seeking a Senior Product Manager to own onboarding across the Crypto.com App and adjacent product surfaces. You will drive KYC, account opening, activation, and referral mechanics, shaping an onboarding journey that scales with regulatory requirements.

You will report to the Onboarding squad Lead, work closely with trading product efforts, and manage the roadmap with independence, prioritization decisions, and delivery cadence.

Qualifications

• Experience shipping onboarding in regulated consumer fintech is a strong plus.
• Ability to own and prioritize roadmaps with independence.

Responsibilities

• Own customer onboarding across the Crypto.com App and adjacent surfaces.
• Lead onboarding as a growth product and regulated platform, including KYC and account opening.
• Own activation, referral mechanics, and new-product onboarding, with trading scope responsibilities within six months.

Job description

Our Product Management team drives product initiatives from inception through execution, makes impacts and launches products/features across our global footprint. We collaborate closely with engineers, designers, analysts, marketers, and other cross‑functional team members to ship remarkable features and products.

Role Overview

We are looking for a Senior Product Manager to own customer onboarding across the Crypto.com App and adjacent product surfaces. Onboarding is where regulatory requirements, customer acquisition, and time-to-first-value meet. Every improvement you ship should help more customers open an account compliantly, activate faster, and reach the products that matter.

Your mandate is to own the onboarding journey as both a growth product and a regulated platform: KYC and account opening, activation and referral mechanics, new‑product onboarding, and a meaningful trading scope. Within six months, you will own the onboarding‑and‑growth charter and take on trading product work in addition to the onboarding charter.

You will report to Onboarding squad Lead and work closely on the trading portion of the charter. You will run your roadmap with independence, make prioritization calls, and own the how and the when.

If you have built onboarding in a regulated consumer fintech, parts of this will feel familiar. The difference is the breadth: one onboarding platform must support a growing set of products, regulatory paths, and trading journeys. The playbook is still being written.