Onboarding & Growth PM for Open Finance

Kraken International; Northern (KY); Hybrid; USD 140,000 - 180,000; Full time

Job summary

Kraken is seeking a product manager to own the Kraken Pro onboarding experience globally, from landing to first trade. You will continually analyze funnels, identify friction, and drive UX improvements to increase trust and activation.

You will partner with Design, Data, Engineering and Marketing, leveraging AI to personalize the onboarding path and speed decision-making for a faster, more confident first trade. A passion for crypto and trader mindset is essential.

Qualifications

• 4+ years in product management, with onboarding/activation or growth UX focus.
• Strong UX sense to spot friction, simplify flows and build trust.
• Data fluency: define metrics, analyze funnels, translate data into actions.
• Excellent written and verbal communication; tell clear narratives with numbers.
• Customer-first mindset, curious about user needs and trading excitement.
• Fluent with AI tools to analyze data, personalize experiences, speed up work.
• Passion for crypto and Kraken Pro's mission.

Responsibilities

• Own the onboarding experience for Kraken Pro globally, end to end from landing to first trade.
• Continuously assess the funnel to identify friction and drive UX improvements.
• Understand the Pro customer and what they need in the first days to trade.
• Analyze where users drop off and prioritize high-impact optimizations.
• Collaborate with Design, Data, Engineering and Marketing to ship improvements.
• Leverage AI to surface friction points and tailor onboarding paths for clients.

Skills

Product management

Onboarding/activation

UX design

Data analysis

Stakeholder comms

AI tools

Crypto/trading

Job description

Kraken is seeking a product manager to own the Kraken Pro onboarding experience globally, from landing to first trade. You will continually analyze funnels, identify friction, and drive UX improvements to increase trust and activation.

You will partner with Design, Data, Engineering and Marketing, leveraging AI to personalize the onboarding path and speed decision-making for a faster, more confident first trade. A passion for crypto and trader mindset is essential.