Senior Principal, Learning Strategy & Operations

Accenture PLC; Kirkland (WA); On-site; USD 141,000 - 311,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Long-term disability

401(k) plan

Bonus opportunities

Paid holidays

Paid time off

Job summary

Accenture is seeking a seasoned learning strategy and managed services practitioner to shape end-to-end learning engagements across operating models and governance structures. You will work with senior client stakeholders to advance strategic agendas and cultivate long-term relationships.

You will contribute to shaping solutions, driving delivery, and expanding offerings through business development, while staying current with AI-driven learning innovations and measurement frameworks to

Qualifications

• Minimum of 8 years of experience in learning strategy, organizational capability development, learning operations, talent consulting or a combination of all.
• Minimum of 2 years of experience in a professional services environment.
• Minimum of 2 years of experience contributing to or supporting client engagements, with growing responsibility for workstream and stakeholder management.

Responsibilities

• Shape, manage and contribute to learning managed services engagements, supporting operating model design, coordinating delivery across workstreams, maintaining quality, and helping drive measurable outcomes for clients.
• Engage confidently with senior client stakeholders (Director, VP, Head of L&D), supporting more senior colleagues in shaping the strategic agenda and helping to build trusted, long-term client relationships.
• Support business development activity within existing and prospective accounts, contributing to proposals, RFP responses, and commercial models as part of the go-to-market strategy for the Learning Performance & Innovation offering.
• Contribute to the design and architecture of learning managed services solutions, helping define the operating model — spanning governance, roles, delivery structures, and vendor ecosystems — that makes strategy operational and scalable.
• Support client advisory on learning strategy and operating model design, integrating managed services expertise to help bridge strategic intent with operational execution and position L&D as a driver of business performance.
• Conduct learning capability diagnostics and needs assessments, contributing to transformation roadmaps grounded in data, market benchmarks, and business context.

Skills

Learning strategy

Capability development

Learning operations

Talent consulting

Education

Advanced degree in learning/science/OD/I-O psychology

Tools

Workday

SAP SuccessFactors

Cornerstone

Job description

Accenture is seeking a seasoned learning strategy and managed services practitioner to shape end-to-end learning engagements across operating models and governance structures. You will work with senior client stakeholders to advance strategic agendas and cultivate long-term relationships.

You will contribute to shaping solutions, driving delivery, and expanding offerings through business development, while staying current with AI-driven learning innovations and measurement frameworks to