This search is being conducted by Mad Consulting on behalf of Fulbright Fusion for AmTrust Financial Services.
Hiring Company: AmTrust Financial Services
Location: Remote Eligible – U.S. (Location Dependent, Occasional Regional Travel)
Schedule: Full-Time | Monday–Friday
About AmTrust
AmTrust is a niche specialty property and casualty insurance company with more than
6,000 employees serving 60 countries. We focus on underserved markets in areas of small
commercial business, specialty risk and extended warranty, and specialty programs. We
are rated '(Excellent)' with a Financial Size of 'XV' by A.M. Best.
What Makes A Great Fit?
AmTrust is seeking professionals who bring more than technical knowledge to the role.
A Relationship-Driven Communicator
Someone who enjoys working with people, is comfortable picking up the phone, and can confidently discuss complex audit findings with customers. This is a customer-facing position where personal interaction is essential; email alone is not sufficient.
Someone who is comfortable learning new systems, embraces process improvements, and views evolving technology as an opportunity to work more effectively.
A Lifelong Learner
Someone who is curious, receptive to feedback, and motivated to continue developing their professional capabilities.
Someone who can take ownership of complex assignments while remaining engaged with colleagues, responsive to customers, and committed to shared team objectives.
Key Job Responsibilities
Technical Audit Expertise
- Complex virtual and occasional physical Workers’ Compensation and General Liability audits.
- Review payroll, financial records, operational documentation, exposure classifications and applicable policy terms.
- Apply NCCI, independent state bureau, regulatory and company requirements to audit findings.
- Investigate discrepancies and document defensible conclusions.
Account Management & Customer Relationships
- Collaborate with insureds, underwriters, producers, auditors and other stakeholders as relevant to the role.
- Communicate findings professionally through phone conversations, virtual meetings and written correspondence.
- Maintain organized assignments and deliver timely, accurate service.
Audit Resolution & Compliance
- Identify and address classification or exposure issues, escalating complex questions appropriately.
- Support accurate records, consistent processes and compliance with governing requirements.
- Contribute through technical mentorship and complex policy resolution.
Lifelong Learning
- Stay informed on insurance industry trends, regulatory changes, and premium audit best practices.
- Learn and effectively utilize AmTrust's Nexxus platform and other company-approved systems.
- Adapt to evolving processes, technology, and operational procedures.
- Support departmental goals and additional responsibilities as assigned.
Required Qualifications
- 5+ years of premium audit experience.
- Demonstrated expertise in Workers' Compensation and General Liability premium auditing.
- Bachelor's degree in Accounting, Finance, Business, or equivalent professional experience.
- Advanced Microsoft Excel skills, including Pivot Tables and XLOOKUP.
- Proficiency with Microsoft Office applications.
- Excellent analytical skills and the ability to interpret complex financial and operational information.
- Strong written, verbal, and interpersonal communication skills.
- Excellent organizational skills, attention to detail, and the ability to manage multiple complex assignments independently.
- Reliable internet connectivity and the ability to work effectively in a remote environment.
- Ability to travel within an assigned territory, including overnight travel when required.
Stand Out Applicants
- Associate in Premium Auditing (APA) certification or demonstrated progress toward certification.
- Experience managing complex audit disputes and communicating findings to multiple stakeholders.
- Experience developing long-term relationships with large commercial insureds and underwriting partners.
This job description is intended to provide a general overview of the position and does not constitute a comprehensive listing of all duties, responsibilities, or requirements. AmTrust reserves the right to revise this job description as business needs evolve, consistent with applicable law.
What AmTrust Offers as an Employer
- AmTrust Financial Services offers a competitive compensation package and excellent
- career advancement opportunities.
- Our benefits include Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.
Training & Supportive Onboarding
- AmTrust provides a structured training program designed to help experienced premium auditors learn its internal procedures, systems, and workflows.
- New employees begin alongside a cohort of fellow new hires, creating opportunities to build relationships and learn collaboratively in a remote environment.
Relationship Building
- Employees have opportunities to develop ongoing relationships with insureds, underwriters, and business partners, including working with the same accounts year after year.
- This continuity allows auditors to deepen their understanding of customers' operations and become trusted resources throughout the audit process.
Flexibility
- While AmTrust maintains a return-to-office policy for employees residing within 50 miles of a company office, this position is eligible for remote-work consideration based on the specialized nature of the job function.
- Remote-work arrangements remain subject to geographic eligibility, company approval, and applicable employment requirements.
Commitment to Diversity &Inclusivity
AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.
AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.