Premium Audit Learning Facilitator

AmTrust Financial Services, Inc.; Ohio (TX); Hybrid; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical & Dental Plans

Life Insurance

Health Care Flexible Spending

Dependent Care

401k Savings Plans

Paid Time Off

Job summary

AmTrust Financial Services is seeking a Learning Facilitator for the Premium Audit Team. The role focuses on delivering training and ongoing support for audit staff, with emphasis on Workers Compensation and General Liability audits, plus related systems.

You will mentor trainees, tailor instruction, and develop updated materials to uphold high standards of professionalism and accuracy. The position includes designing live training sessions, supporting onboarding, and providing ongoing education

Qualifications

• 1 year or more experience in premium audit or related industry training role.
• Bachelor’s degree in accounting, finance, business, or related discipline or equivalent experience.
• Excellent written, verbal, and interpersonal communication skills.
• Proficiency with Microsoft Office Suite; strong Excel skills.

Responsibilities

• Design and implement training programs for audit staff.
• Develop and maintain training materials and education resources.
• Update departmental procedures and share with partners and business units.
• Onboard and train new hire classes in premium audit processes.
• Teach audit procedures per standards defined by NCCI and state regulators.
• Record trainee data using secure digital platforms and remote tools to improve development programs.

Skills

Excel

Microsoft Office

Communication skills

Analytical thinking

Multi-tasking

Education

Bachelor’s degree in accounting/Finance/Business

Job description

Overview

Join AmTrust Insurance’s Premium Audit Team!

Overview

Join AmTrust Insurance’s Premium Audit Team! The Premium Audit Learning Facilitator is responsible for delivering training and ongoing support to audit team members, with a focus on materials related to auditing Workers Compensation and General Liability along with the various related systems the department uses to complete and process premium audits. This role involves conducting live training sessions, mentoring trainees and adapting instruction methods to meet diverse training needs while following applicable company procedures. Further, the role fosters a learning culture for new and existing auditors to support auditing standards as well as department processes related to systems used to conduct day-to-day operations. Training and development materials and guides are created and updated to augment professional development and knowledge of department procedures. This position upholds AmTrust’s mission, vision, and values while maintaining the highest standards of professionalism and accuracy.

The expected salary range for this role is $50,000 - 65,000 .

Please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations.

Responsibilities

• Design and implement training programs for various audit staff.


• Develop and maintain materials and education resources.


• Establish, share and update departmental procedures by monitoring and identifying any necessary updates.


• Share identified skill sets with various partners and business units.


• Support onboarding and initial training of new hire training classes.


• Teach various audit procedures related to standards defined by NCCI, independent state bureaus, and other applicable regulatory agencies.


• Utilize secure digital platforms and remote communication tools to record trainee data to identify and improve development programs.


• Provide ongoing education to the department based on identified needs and industry trends.


• Develop, utilize and score knowledge assessments related to training materials and topics.


• Communicate training and procedure updates to auditors and management.


• Make recommendations to increase the efficiency of audits, and related operational processes.


• Provides technical guidance, procedural guidance and mentorship to less experienced team members.


• Maintain accurate records of training and related materials used and convey results to applicable stakeholders including auditors, team members, managers and department leadership.


• Stays current with manual rules, industry trends, and regulatory requirements.


• Performing cross functional support during peak periods as needed.


• Performs other functionally related duties as assigned.


• Liaison between the quality and compliance units in premium audit for cohesion and cross training.

Qualifications

Required

• Minimum 1 year experience in premium audit or related industry training role.


• Bachelor’s degree in accounting, Finance, Business, or related discipline OR equivalent experience.


• Excellent written, verbal, and interpersonal communication skills


• Demonstrated proficiency with Microsoft Office Suite. Excellent Excel skills are required.


• Strong, analytical, and critical, thinking skills, excellent attention to detail and organizational abilities, effective written and verbal communication skills.


• Ability to effectively multi-task and work in a fast-paced, team-oriented environment.


• Maintain professional decorum during interactive training sessions and with trainees.


• Must be willing to be recorded during training meetings for procedural or system based training for Premium Audit, and maintain confidentiality of information shared.

Preferred

• Associates in Premium Audit Program (APA) certification preferred OR working towards APA certification


• 3 years of experience in premium audit or related industry training role.

What We Offer

AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include:

• Medical & Dental Plans


• Life Insurance, including eligible spouses & children


• Health Care Flexible Spending


• Dependent Care


• 401k Savings Plans


• Paid Time Off

AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.

AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.

This role may require a hybrid work schedule in any of our US AmTrust offices.