Premium Audit Learning Facilitator

AmTrust Financial Services Inc.; Scottsdale, Northern (AZ, KY); Hybrid; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical & Dental Plans

Life Insurance

401k Savings Plans

Paid Time Off

Hybrid work schedule

Job summary

AmTrust Financial Services in Scottsdale, AZ, is seeking a Premium Audit Learning Facilitator to design, deliver, and refine training for audit staff focusing on Workers Compensation and General Liability.

You will mentor trainees, update materials, and collaborate across units while upholding professional standards. Hybrid work within 50 miles of AmTrust offices is expected; salary range is $50,000 to $65,000.

Qualifications

• Minimum 1 year experience in premium audit or related industry training role.
• Bachelor’s degree in accounting, Finance, Business, or related discipline OR equivalent experience.
• Excellent written, verbal, and interpersonal communication skills
• Proficiency with Microsoft Office Suite; Excel skills required
• Strong analytical and critical thinking, attention to detail
• Ability to multi-task in a fast-paced, team environment
• Willing to be recorded during training meetings and maintain confidentiality

Responsibilities

• Design and implement training programs for audit staff.
• Develop and maintain materials and education resources.
• Establish and update departmental procedures as needed.
• Share skill sets with partners and business units.
• Support onboarding and training of new hire classes.
• Teach audit procedures per standards defined by regulatory bodies.
• Record trainee data using secure digital platforms and tools.
• Provide ongoing education based on needs and trends.
• Develop and score knowledge assessments for materials.
• Communicate updates to auditors and management.
• Recommend improvements to audit efficiency and processes.
• Mentor less experienced team members.
• Maintain training records and report results to stakeholders.
• Stay current with rules and trends; cross-train during peak periods.

Skills

Training delivery

Communication skills

Analytical thinking

Mentoring

Organizational skills

Multitasking

Education

Bachelor's degree in accounting, Finance, Business, or related discipline

Tools

Microsoft Excel

Microsoft Office Suite

Job description

Overview

Join AmTrust Insurance’s Premium Audit Team!

The Premium Audit Learning Facilitator is responsible for delivering training and ongoing support to audit team members, with a focus on materials related to auditing Workers Compensation and General Liability along with the various related systems the department uses to complete and process premium audits. This role involves conducting live training sessions, mentoring trainees and adapting instruction methods to meet diverse training needs while following applicable company procedures. Further, the role fosters a learning culture for new and existing auditors to support auditing standards as well as department processes related to systems used to conduct day-to-day operations. Training and development materials and guides are created and updated to augment professional development and knowledge of department procedures. This position upholds AmTrust’s mission, vision, and values while maintaining the highest standards of professionalism and accuracy.

The expected salary range for this role is $50,000 - 65,000.

Please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations.

Responsibilities

• Design and implement training programs for various audit staff.
• Develop and maintain materials and education resources.
• Establish, share and update departmental procedures by monitoring and identifying any necessary updates.
• Share identified skill sets with various partners and business units.
• Support onboarding and initial training of new hire training classes.
• Teach various audit procedures related to standards defined by NCCI, independent state bureaus, and other applicable regulatory agencies.
• Utilize secure digital platforms and remote communication tools to record trainee data to identify and improve development programs.
• Provide ongoing education to the department based on identified needs and industry trends.
• Develop, utilize and score knowledge assessments related to training materials and topics.
• Communicate training and procedure updates to auditors and management.
• Make recommendations to increase the efficiency of audits, and related operational processes.
• Provides technical guidance, procedural guidance and mentorship to less experienced team members.
• Maintain accurate records of training and related materials used and convey results to applicable stakeholders including auditors, team members, managers and department leadership.
• Stays current with manual rules, industry trends, and regulatory requirements.
• Performing cross functional support during peak periods as needed.
• Performs other functionally related duties as assigned.
• Liaison between the quality and compliance units in premium audit for cohesion and cross training.

Qualifications

Required:

• Minimum 1 year experience in premium audit or related industry training role.
• Bachelor’s degree in accounting, Finance, Business, or related discipline OR equivalent experience.
• Excellent written, verbal, and interpersonal communication skills
• Demonstrated proficiency with Microsoft Office Suite. Excellent Excel skills are required.
• Strong, analytical, and critical, thinking skills, excellent attention to detail and organizational abilities, effective written and verbal communication skills.
• Ability to effectively multi-task and work in a fast-paced, team-oriented environment.
• Maintain professional decorum during interactive training sessions and with trainees.
• Must be willing to be recorded during training meetings for procedural or system based training for Premium Audit, and maintain confidentiality of information shared.

Preferred:

• Associates in Premium Audit Program (APA) certification preferred OR working towards APA certification
• 3 years of experience in premium audit or related industry training role.

What We Offer

AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.

AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected.

This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.

AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice.

Diversity is a business imperative, enabling us to attract, retain and develop the best talent available.

We see diversity as more than just policies and practices.

It is an integral part of who we are as a company, how we operate and how we see our future.

Those within a 50 mile radius of an AmTrust office will be expected to abide by a hybrid schedule.