Premium Audit Learning Facilitator

AmTrust Financial Services Inc.; Boca Raton (FL); Hybrid; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical & Dental Plans

Life Insurance

Health Care Flexible Spending

Dependent Care

401k Savings Plans

Paid Time Off

Job summary

AmTrust Financial Services is seeking a Learning Facilitator for the Premium Audit Team in Florida. You will design and deliver training for audit staff, develop resources, and update procedures while mentoring trainees to meet regulatory standards and internal policies.

You will use secure platforms to track progress, support onboarding, and provide ongoing education on industry trends. Hybrid work within a 50-mile radius may apply.

Qualifications

• Minimum 1 year experience in premium audit or related industry training role.
• Bachelor’s degree in accounting, Finance, Business, or related discipline OR equivalent experience.
• Excellent written, verbal, and interpersonal communication skills.
• Demonstrated proficiency with Microsoft Office Suite. Excellent Excel skills are required.
• Strong analytical and critical thinking skills, with attention to detail and organizational abilities.
• Ability to effectively multi-task and work in a fast-paced, team-oriented environment.
• Maintain professional decorum during interactive training sessions and with trainees.
• Must be willing to be recorded during training meetings for procedural or system based training for Premium Audit, and maintain confidentiality of information shared.

Responsibilities

• Design and implement training programs for various audit staff.
• Develop and maintain materials and education resources.
• Establish, share and update departmental procedures by monitoring and identifying any necessary updates.
• Share identified skill sets with various partners and business units.
• Support onboarding and initial training of new hire training classes.
• Teach various audit procedures related to standards defined by NCCI, independent state bureaus, and other applicable regulatory agencies.
• Utilize secure digital platforms and remote communication tools to record trainee data to identify and improve development programs.
• Provide ongoing education to the department based on identified needs and industry trends.
• Develop, utilize and score knowledge assessments related to training materials and topics.
• Communicate training and procedure updates to auditors and management.
• Make recommendations to increase the efficiency of audits, and related operational processes.
• Provide technical guidance, procedural guidance and mentorship to less experienced team members.
• Maintain accurate records of training and related materials used and convey results to applicable stakeholders including auditors, team members, managers and department leadership.
• Stays current with manual rules, industry trends, and regulatory requirements.
• Performing cross functional support during peak periods as needed.
• Performs other functionally related duties as assigned.
• Liaison between the quality and compliance units in premium audit for cohesion and cross training.

Skills

Communication skills

Attention to detail

Multi-tasking

Team oriented

Professional decorum

Education

Bachelor's degree or equivalent

Tools

Microsoft Office Suite

Excel

Job description

Overview

Join AmTrust Insurance’s Premium Audit Team!

The Premium Audit Learning Facilitator is responsible for delivering training and ongoing support to audit team members, with a focus on materials related to auditing Workers Compensation and General Liability along with the various related systems the department uses to complete and process premium audits. This role involves conducting live training sessions, mentoring trainees and adapting instruction methods to meet diverse training needs while following applicable company procedures. Further, the role fosters a learning culture for new and existing auditors to support auditing standards as well as department processes related to systems used to conduct day-to-day operations. Training and development materials and guides are created and updated to augment professional development and knowledge of department procedures. This position upholds AmTrust’s mission, vision, and values while maintaining the highest standards of professionalism and accuracy.

The expected salary range for this role is $50,000 - 65,000.

Please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations.

Responsibilities

• Design and implement training programs for various audit staff.
• Develop and maintain materials and education resources.
• Establish, share and update departmental procedures by monitoring and identifying any necessary updates.
• Share identified skill sets with various partners and business units.
• Support onboarding and initial training of new hire training classes.
• Teach various audit procedures related to standards defined by NCCI, independent state bureaus, and other applicable regulatory agencies.
• Utilize secure digital platforms and remote communication tools to record trainee data to identify and improve development programs.
• Provide ongoing education to the department based on identified needs and industry trends.
• Develop, utilize and score knowledge assessments related to training materials and topics.
• Communicate training and procedure updates to auditors and management.
• Make recommendations to increase the efficiency of audits, and related operational processes.
• Provides technical guidance, procedural guidance and mentorship to less experienced team members.
• Maintain accurate records of training and related materials used and convey results to applicable stakeholders including auditors, team members, managers and department leadership.
• Stays current with manual rules, industry trends, and regulatory requirements.
• Performing cross functional support during peak periods as needed.
• Performs other functionally related duties as assigned.
• Liaison between the quality and compliance units in premium audit for cohesion and cross training.

Qualifications

Required:

• Minimum 1 year experience in premium audit or related industry training role.
• Bachelor’s degree in accounting, Finance, Business, or related discipline OR equivalent experience.
• Excellent written, verbal, and interpersonal communication skills
• Demonstrated proficiency with Microsoft Office Suite. Excellent Excel skills are required.
• Strong, analytical, and critical, thinking skills, excellent attention to detail and organizational abilities, effective written and verbal communication skills.
• Ability to effectively multi-task and work in a fast-paced, team-oriented environment.
• Maintain professional decorum during interactive training sessions and with trainees.
• Must be willing to be recorded during training meetings for procedural or system based training for Premium Audit, and maintain confidentiality of information shared.

Preferred:

• Associates in Premium Audit Program (APA) certification preferred OR working towards APA certification
• 3 years of experience in premium audit or related industry training role.

What We Offer

AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.

AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected.

This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.

AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice.

Diversity is a business imperative, enabling us to attract, retain and develop the best talent available.

We see diversity as more than just policies and practices.

It is an integral part of who we are as a company, how we operate and how we see our future.

Those within a 50 mile radius of an AmTrust office will be expected to abide by a hybrid schedule.