Senior Practice Operations Manager - Multi-Location

Lehigh Valley Hospital; Bethlehem (Northampton County); On-site; USD 75,000 - 110,000; Full time

Job summary

Lehigh Valley Health Network in Bethlehem is seeking a Practice Manager II to direct and coordinate daily operations of a Physician Practice, often across multiple locations and 10–25 providers.

The role involves supervising staff, developing policies with upper management, handling personnel matters, and ensuring high-quality patient care and service. A high school diploma and 3 years in a healthcare setting are required; a bachelor’s degree is preferred.

Qualifications

• High school diploma or GED required.
• At least 3 years' experience in a physician practice or healthcare setting.
• Strong teamwork and ability to work in a collaborative environment.
• Familiarity with office scheduling and customer service standards.
• Proficiency with standard office software (word processing, email, spreadsheets).

Responsibilities

• Direct, supervise, and coordinate daily physician practice operations.
• Oversee multiple locations and 10–25 providers.
• Assist in developing policies with upper management.
• Manage personnel issues including training, performance, and hires.
• Perform annual performance reviews for support staff.
• Other duties as assigned.

Skills

Teamwork

Customer service

Office software skills

Education

High School Diploma/GED

Bachelor's Degree

Tools

Office calendaring software

Word processing

Email software

Spreadsheets

Presentation software

Job description

Lehigh Valley Health Network in Bethlehem is seeking a Practice Manager II to direct and coordinate daily operations of a Physician Practice, often across multiple locations and 10–25 providers.

The role involves supervising staff, developing policies with upper management, handling personnel matters, and ensuring high-quality patient care and service. A high school diploma and 3 years in a healthcare setting are required; a bachelor’s degree is preferred.