Senior Practice Operations Manager

Sherpa | Recruiting, Staffing & Consulting; Charlotte (NC); On-site; USD 80,000 - 95,000; Full time

Job summary

Sherpa in Charlotte, NC is seeking a Practice Administrator to oversee daily operations of a busy medical practice. This role leads staff, partners with physicians, and ensures efficient operations, patient service, and a positive team environment.

The ideal candidate has 5+ years in medical practice management or healthcare operations leadership, with a Bachelor's degree and strong leadership and communication skills. Onsite work Monday through Friday. Sherpa is an Equal Opportunity Employer.

Qualifications

• 5+ years leading medical practice operations or healthcare teams.
• Experience working with physicians in a medical setting.
• Bachelor's degree required; Master's preferred.
• Strong leadership, communication, and problem-solving skills.
• Experience managing staff and operational performance.
• Strong business and financial understanding.
• Proficiency with Microsoft Office and EMR systems.
• Onsite work Monday-Friday.

Responsibilities

• Oversee daily practice operations and staff.
• Partner with physicians and leadership on operational needs.
• Manage scheduling, staffing, performance, and development.
• Monitor financial and operational performance.
• Address patient concerns and improve patient experience.
• Ensure compliance with policies, and safety standards.
• Support purchasing, facilities, vendors, and other operational needs.
• Identify opportunities to improve processes and efficiency.

Skills

Healthcare leadership

Staff management

Strategic planning

Communication

Education

Bachelor's degree in Healthcare Administration or related field

Master's degree preferred

Tools

Microsoft Office

EMR systems

Job description

Sherpa in Charlotte, NC is seeking a Practice Administrator to oversee daily operations of a busy medical practice. This role leads staff, partners with physicians, and ensures efficient operations, patient service, and a positive team environment.

The ideal candidate has 5+ years in medical practice management or healthcare operations leadership, with a Bachelor's degree and strong leadership and communication skills. Onsite work Monday through Friday. Sherpa is an Equal Opportunity Employer.