Senior Practice Assistant - Pediatric Admin & Scheduling

Massachusetts General Hospital; Massachusetts; On-site; USD 55,498,000 - 79,401,000; Full time

Benefits offered by this job

Medical

Dental

Vision

403b retirement plan

Tuition reimbursement

Discounted MBTA pass

Job summary

Mass General Brigham is seeking a front-office/administrative professional to support Pediatric Hematology and Oncology clinics. You will perform routine administrative duties, manage appointments, and assist with billing and records.

The role includes training other staff and ensuring smooth daily operations onsite. The position requires 3–5 years of office experience, a high school diploma or equivalent, and strong MS Office skills.

Qualifications

• Proficient in MS Office (Outlook, Word, Excel, PowerPoint).
• Strong written and verbal communication abilities.
• Excellent time management and organization to handle multiple tasks.

Responsibilities

• Perform routine administrative and clerical duties for a clinical service or physician practice.
• Schedule and maintain patient appointments; assist callers with inquiries.
• Process patient billing forms and update patient records.
• Serve as Super User for scheduling, registration, and billing systems; train others as needed.
• Oversee daily activities of practice staff and coordinate with supervisor.
• May accept co-payments and handle prior authorizations messages; manage test results.

Skills

MS Office

Outlook

Word

Excel

PowerPoint

Communication

Time management

Organization

Education

High School Diploma or Equivalent

Job description

Mass General Brigham is seeking a front-office/administrative professional to support Pediatric Hematology and Oncology clinics. You will perform routine administrative duties, manage appointments, and assist with billing and records.

The role includes training other staff and ensuring smooth daily operations onsite. The position requires 3–5 years of office experience, a high school diploma or equivalent, and strong MS Office skills.