Clinic Scheduling & Admin Support Specialist

Salem Hospital; Peabody (MA); On-site; USD 37,000 - 52,000; Full time

Job summary

Mass General Brigham's North Shore Medical Center, Inc. seeks a full-time Clinic/Practice Assistant in Peabody, MA, to support a busy primary and specialty care practice onsite. The role includes patient check-in/out, scheduling, and coordinating with the clinical team in a fast-paced environment.

The ideal candidate has 2–3 years of office experience, a High School diploma, and CMAA preferred; Epic experience and ambulatory/outpatient exposure are strongly preferred.

Qualifications

• High School Diploma or Equivalent required
• CMAA certification preferred
• Office experience 2-3 years required
• Epic experience preferred
• Ambulatory/Outpatient experience preferred
• Primary Care experience preferred

Responsibilities

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer telephones, assist callers with routine inquiries, and schedule appointments.
• File materials in patient folders and print appointment schedules.
• Process patient billing forms and scan documents to patient medical records.
• Call for patient medical records and laboratory test results.
• Open and distribute unit mail or faxes.
• Type forms, records, schedules, memos, etc., as directed.
• May be required to accept co-payments.
• Acts as Super User for scheduling, registration, and billing systems; provides training to others in these areas.

Skills

Healthcare admin experience

Epic experience

Ambulatory/outpatient experience

Primary Care experience

Education

High School Diploma

CMAA certification preferred

Job description

Mass General Brigham's North Shore Medical Center, Inc. seeks a full-time Clinic/Practice Assistant in Peabody, MA, to support a busy primary and specialty care practice onsite. The role includes patient check-in/out, scheduling, and coordinating with the clinical team in a fast-paced environment.

The ideal candidate has 2–3 years of office experience, a High School diploma, and CMAA preferred; Epic experience and ambulatory/outpatient exposure are strongly preferred.