Primary Care Clinic Assistant & Admin Support

North Shore Physicians Group, Inc.; Salem (MA); On-site; USD 24,000 - 34,000; Full time

Job summary

Mass General Brigham Medical Group Northern Massachusetts, Inc. is seeking a full-time, 40-hour Clinic/Practice Assistant to support our practice onsite in Salem, MA, Monday through Friday, 8:30 a.m. to 5:00 p.m.

This role focuses on administrative support and patient-facing duties in an outpatient setting. The successful candidate will perform a mix of administrative and clinical tasks, including scheduling, check-in/out, billing forms, and coordination of patient records, with opportunities

Qualifications

• High School Diploma or Equivalent required.
• Office experience 2-3 years required.
• Certified Medical Administrative Assistant (CMAA) preferred.
• Epic experience preferred.

Responsibilities

• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer telephones, assist callers with routine inquiries, and schedule appointments.
• File materials in patient folders and print appointment schedules.
• Process patient billing forms and scan documents to patient medical records.
• Call for patient medical records and laboratory test results.
• Open and distribute unit mail or faxes.
• Type forms, records, schedules, memos, etc.
• May be required to accept co-payments.
• Handles, screens, and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results.
• Acts as "Super User" for scheduling, registration, and billing systems.
• Provides assistance and training to others in these areas.
• May perform more complex or specialized functions (i.e., surgical scheduling, schedule changes/blocking) at a more advanced competency level.

Education

High School Diploma or Equivalent

Certified Medical Administrative Assistant (CMAA) preferred

Job description

Mass General Brigham Medical Group Northern Massachusetts, Inc. is seeking a full-time, 40-hour Clinic/Practice Assistant to support our practice onsite in Salem, MA, Monday through Friday, 8:30 a.m. to 5:00 p.m.

This role focuses on administrative support and patient-facing duties in an outpatient setting. The successful candidate will perform a mix of administrative and clinical tasks, including scheduling, check-in/out, billing forms, and coordination of patient records, with opportunities