Senior PM, Order & Post-Purchase Experience

GameStop; Grapevine (TX); On-site; USD 140,000 - 190,000; Full time

Job summary

GameStop in Grapevine, TX is seeking a Senior Product Manager for the Order Management System to own catalog, inventory, and post-purchase experiences across our commerce platform. You will lead a cross-functional team spanning merchandising, engineering, data, and operations, shaping product direction and leveraging AI capabilities to improve accuracy and customer communications.

This onsite role requires strong product judgment, backlog leadership, and the ability to translate complex

Qualifications

• 7+ years of product management experience in commerce platforms or complex operations.
• Ability to lead cross-functional teams across merchandising, engineering, and data.
• Strong communication and backlog management skills.

Responsibilities

• Define product vision and roadmap for catalog, inventory, and post-purchase.
• Translate customer needs into prioritized product priorities.
• Lead AI/automation initiatives to improve catalog accuracy and customer communications.
• Own online inventory data and post-purchase experience end-to-end.
• Collaborate with merchandising, engineering, data, and operations teams.

Skills

Product management

Cross-functional leadership

Agile / Scrum

AI familiarity

Data-driven decisions

Tools

Salesforce Commerce

OCI

SFOM

SFCC

Job description

GameStop in Grapevine, TX is seeking a Senior Product Manager for the Order Management System to own catalog, inventory, and post-purchase experiences across our commerce platform. You will lead a cross-functional team spanning merchandising, engineering, data, and operations, shaping product direction and leveraging AI capabilities to improve accuracy and customer communications.

This onsite role requires strong product judgment, backlog leadership, and the ability to translate complex