Senior PM, Data & AI GTM — Build AI Playbooks

Amazon Web Services (AWS); New York (NY); On-site; USD 127,000 - 185,000; Full time

Job summary

Amazon Web Services, Inc. is seeking a Senior Program Manager to own the mechanisms that connect customers to expert AI builder teams and turn engagements into reusable assets that accelerate production for AWS customers.

You’ll manage intake, triage, and routing across builders, define SLAs, and automate workflows to shorten cycle times while coordinating across geographies. You’ll help package learnings into scalable assets and playbooks for broad reuse.

Qualifications

• 5+ years of program or project management experience.

Responsibilities

• Own intake, triage, and routing of customer Data & AI engagement requests across multiple builder teams.

Skills

Program management

Data & metrics

End-to-end delivery

Leadership communication

Process improvements

AI tools knowledge

Upskilling programs

Education

Master's degree or MBA

Tools

AI tools

Job description

Amazon Web Services, Inc. is seeking a Senior Program Manager to own the mechanisms that connect customers to expert AI builder teams and turn engagements into reusable assets that accelerate production for AWS customers.

You’ll manage intake, triage, and routing across builders, define SLAs, and automate workflows to shorten cycle times while coordinating across geographies. You’ll help package learnings into scalable assets and playbooks for broad reuse.