Senior PM, Change Management & AI Governance

Amazon Inc.; Factoria (WA); On-site; USD 116,000 - 160,000; Full time

Benefits offered by this job

Health insurance

RSUs

401(k) matching

Paid time off

Parental leave

Job summary

Amazon is seeking a Senior Program Manager for the Flex Evolve Change Management and Strategic Planning team in the United States. You will own the regional Change Management governance from intake to approval and drive the adoption of AI tooling to improve submissions at scale.

You will collaborate with country teams, Legal, Communications, and regional leadership to ensure timely approvals, track metrics, and contribute to governance improvements across a globally scoped program.

Qualifications

• 5+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership.
• Knowledge of general AI tools.
• Master's degree or MBA preferred for seniority and strategic scope.

Responsibilities

• Own a regional Flex Evolve Change Management portfolio from intake through pre-alignment, approval build, and governance to sign-off.
• Partner with Project Owners across your region to ensure submissions meet quality standards before entering the approval chain.
• Drive adoption of AI tooling across the Change Management workflow, including automated approval generation, executive summary tools, and quality-check capabilities.
• Manage stakeholder relationships across country teams, Legal, Communications, and regional leadership to progress approvals on time and within agreed timelines.
• Track and report on key program metrics including approval dwell time, intake compliance, and submission quality, identifying trends and driving improvements.
• Contribute to the development and continuous improvement of the Evolve Change Management governance framework, including the annual governance matrix review.
• Support leadership decision-making by producing clear, concise approval summaries tailored for Director and VP-level audiences.
• Collaborate with the broader Change Management team on cross-regional initiatives, process standardization, and program tooling.

Skills

Program management

Data-driven decision making

Leadership

AI tooling knowledge

Education

Master's degree or MBA in relevant field

Job description

Amazon is seeking a Senior Program Manager for the Flex Evolve Change Management and Strategic Planning team in the United States. You will own the regional Change Management governance from intake to approval and drive the adoption of AI tooling to improve submissions at scale.

You will collaborate with country teams, Legal, Communications, and regional leadership to ensure timely approvals, track metrics, and contribute to governance improvements across a globally scoped program.