Senior PM, Change Management — AI-Driven Governance

Amazon Inc.; Bellevue (WA); On-site; USD 116,000 - 160,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon is seeking a Senior Program Manager to lead a regional Change Management portfolio within the Flex evolve programme. You will own the end-to-end governance process from intake through approval and drive adoption of AI tooling to streamline submissions at scale.

You will partner with project owners and regional leadership to meet timelines, track metrics, and continuously improve governance across multiple regions.

Qualifications

• 5+ years of program or project management experience.
• Experience using data and metrics to drive improvements.
• Experience owning program strategy and communicating results to senior leadership.
• Knowledge of general AI tools.

Responsibilities

• Own a regional Flex Evolve Change Management portfolio from intake through pre-alignment, approval build, and governance to sign-off.
• Partner with Project Owners across your region to ensure submissions meet quality standards before entering the approval chain.
• Drive adoption of AI tooling across the Change Management workflow, including automated approval generation and quality-check capabilities.
• Manage stakeholder relationships across country teams, Legal, Communications, and regional leadership to progress approvals on time and within agreed timelines.
• Track and report on key program metrics including approval dwell time, intake compliance, and submission quality, identifying trends and driving improvements.
• Contribute to the development and continuous improvement of the governance framework and annual governance matrix review.
• Support leadership decision-making by producing clear, concise approval summaries for Director and VP-level audiences.
• Collaborate with the broader Change Management team on cross-regional initiatives and program tooling.

Skills

Program management

Data-driven decisions

End-to-end delivery

Stakeholder management

AI tools knowledge

Education

Master's degree / MBA

Tools

AI tooling

Job description

Amazon is seeking a Senior Program Manager to lead a regional Change Management portfolio within the Flex evolve programme. You will own the end-to-end governance process from intake through approval and drive adoption of AI tooling to streamline submissions at scale.

You will partner with project owners and regional leadership to meet timelines, track metrics, and continuously improve governance across multiple regions.