AI Transformation Program Manager

Amazon Inc.; Bellevue (WA); On-site; USD 140,000 - 200,000; Full time

Job summary

Amazon's Global Procurement Organization is seeking a Technical Program Manager to drive AI transformation across procurement. You will own end-to-end programs, stand up delivery teams, and define success metrics while coordinating across business leaders to redesign processes and governance.

Your role blends technology, process redesign, and organizational change to scale AI-enabled procurement at Amazon. You will influence architecture and design discussions, apply knowledge of AI and AWS

Qualifications

• Experience managing programs across cross functional teams, building processes and coordinating release schedules.
• 2+ years of software development experience.
• 4+ years of technical program management working directly with software engineering teams experience.
• Experience communicating and presenting to senior leadership.
• Bachelor's degree
• Experience working with AI systems, including large language models and agent-based workflows, strong enough to assess feasibility and challenge proposed designs.

Responsibilities

• Define and manage the end-to-end lifecycle of complex, cross-functional technology programs, from problem definition and design through build, launch, and iteration.
• Stand up and operate new delivery team structures for AI transformation initiatives, from team charter and composition through to solutions running in production.
• Define how transformation success is measured and establish baselines before changes land, so that claimed gains can be verified rather than argued.
• Design and run program decision gates, including the criteria for continuing or stopping an initiative, the evidence required at each gate, and the escalation path when something is not working.
• Partner with business leaders to redesign processes, targeting the coordination effort that becomes unnecessary once supplier, commercial, risk, and policy information is maintained as a shared capability.
• Drive architecture and design discussions, applying working knowledge of AI and AWS services to evaluate trade-offs and ensure solutions are scalable, secure, and operationally sound.
• Build the mechanisms the program depends on, including team and charter registries, playbooks for standing up new teams, and the feedback loop that carries learning between business areas.
• Independently identify and resolve structural blockers across teams, including governance gaps, duplicated solutions, missing orchestration between existing tools, and unclear ownership.
• Manage program roadmaps, milestones, and dependencies across multiple engineering teams, proactively identifying risks and removing barriers to keep delivery on track.
• Facilitate business and technical meetings, driving crisp decisions and ensuring the right people are in the room at the right time.
• Communicate program status, risks, trade-offs, and outcomes to stakeholders from engineering teams through Directors and VPs, in clear written narratives and verbal updates.

Skills

Program management

Cross-functional teams

Software development

Leadership communication

AI systems

Education

Bachelor's degree

Tools

AWS

Job description

Amazon's Global Procurement Organization is seeking a Technical Program Manager to drive AI transformation across procurement. You will own end-to-end programs, stand up delivery teams, and define success metrics while coordinating across business leaders to redesign processes and governance.

Your role blends technology, process redesign, and organizational change to scale AI-enabled procurement at Amazon. You will influence architecture and design discussions, apply knowledge of AI and AWS