Senior PM, AI-Driven Agent Enablement

Affirm; Boise (ID); On-site; USD 173,000 - 255,000; Full time

Benefits offered by this job

Health care coverage

Flexible Spending Wallets

Time off

ESPP

Job summary

Affirm is seeking a Senior Product Manager to join the Agent Enablement pod, focusing on tools, workflows, and AI-powered capabilities that empower agents to support millions of customers with speed and care.

You will understand customer and agent needs, drive a scalable product roadmap, and collaborate with Engineering, Analytics, and Operations to deliver impactful solutions in a remote-first environment.

Qualifications

• 5+ years of Product Management experience.
• Design for scale with AI and automation.
• Ability to translate insights into strategy.

Responsibilities

• Understand customers and agents through research and data.
• Streamline workflows with Ops teams to boost productivity.
• Lead build-vs-buy evaluations for AI tooling.
• Define metrics and drive performance with experiments.

Skills

Product Management

Empathy

Ownership

Communication

Data-driven

Job description

Affirm is seeking a Senior Product Manager to join the Agent Enablement pod, focusing on tools, workflows, and AI-powered capabilities that empower agents to support millions of customers with speed and care.

You will understand customer and agent needs, drive a scalable product roadmap, and collaborate with Engineering, Analytics, and Operations to deliver impactful solutions in a remote-first environment.