Senior Player Loyalty & Revenue Director

Mohegan Sun; Montville (CT); On-site; USD 70,000 - 100,000; Full time

Job summary

Mohegan Sun in Connecticut seeks a seasoned Player Development Executive to generate revenue by soliciting preferred players, building relationships, and attracting new business. You will reserve offers and compliments per marketing guidelines and cultivate leads for return visits.

This role requires five years of experience, excellent communication, and the ability to manage coded databases, coordinate events, and support marketing efforts on and off property.

Qualifications

• High School Diploma or equivalent required.
• Five years of experience as a Player Development Executive.
• Excellent written and verbal communication skills.
• Excellent organizational and multi-tasking skills.
• Intermediate knowledge of Word, Excel and Outlook.

Responsibilities

• Actively seeks new and inactive players for a qualified gaming segment and cultivates leads.
• Manages player accounts based on recorded gaming activity, earned points, comp availability and profitability.
• Issues complimentaries and reserves offers that are consistent with departmental policy and marketing guidelines.
• Builds player loyalty and promotes return visits by maintaining contact with coded database.
• Meets and greets preferred guests while they are in house.
• Supports Mohegan Sun Marketing efforts by attending on site and off site special events.
• Meets or exceeds revenue targets for identified guest list.
• Maintains coded database integrity and confidentiality.
• Acts as a liaison with various departments and vendors.

Skills

Communication skills

Relationship building

Sales & revenue focus

Networking

CRM systems

Education

High School Diploma or equivalent

Tools

Word

Excel

Outlook

Job description

Mohegan Sun in Connecticut seeks a seasoned Player Development Executive to generate revenue by soliciting preferred players, building relationships, and attracting new business. You will reserve offers and compliments per marketing guidelines and cultivate leads for return visits.

This role requires five years of experience, excellent communication, and the ability to manage coded databases, coordinate events, and support marketing efforts on and off property.