Senior Platform Engineer, IT Services - AI-First

Sephora; San Francisco (CA); Hybrid; USD 213,624,000 - 237,360,000; Full time

Benefits offered by this job

Health plan

401k with 4% match

FSA/HSA programs

Paid time off and flexible leave

30% merchandise discount

Job summary

Sephora in San Francisco seeks a Senior Engineer, IT Services to design and deliver enterprise-grade platforms that power operations at scale. You will build secure, scalable solutions across ServiceNow, Atlassian Jira/Confluence, and AI-first engineering workflows, collaborating with analysts, architects, and product partners.

You'll contribute to production-ready code, configurations, and integrations, validate AI outputs for security and reliability, and mentor teammates in prompt engineering

Qualifications

• 5–7 years of software/platform engineering experience.
• AI agents, prompt engineering, and context management experience.
• Proficiency in JavaScript or Python and secure coding practices.
• REST/SOAP API design and AI risk awareness including prompt injection.

Responsibilities

• Design, build, configure, and support IT Services platforms and integrations.
• Write, test, and maintain code, configurations, and workflows; validate AI outputs.

Skills

AI-first engineering

Prompt engineering

Context management

Code generation & debugging

Tools

ServiceNow

Jira

Confluence

Job description

Sephora in San Francisco seeks a Senior Engineer, IT Services to design and deliver enterprise-grade platforms that power operations at scale. You will build secure, scalable solutions across ServiceNow, Atlassian Jira/Confluence, and AI-first engineering workflows, collaborating with analysts, architects, and product partners.

You'll contribute to production-ready code, configurations, and integrations, validate AI outputs for security and reliability, and mentor teammates in prompt engineering