Senior Platform Engineer - AI-Driven Automation & SRE

Medallia; McLean (VA); Hybrid; USD 135.000 - 180.000; Vollzeit

Benefits dieser Stelle

Health and wellness benefits

401(k)

Paid parental leave

Paid holidays

Zusammenfassung

Medallia is seeking an experienced SRE/Platform Engineer in the McLean/Tysons area to build production-grade automation using AI-assisted tools. You will own provisioning, deployment, scaling, and incident response across Kubernetes, cloud, and on-prem environments.

You will work in a fast-paced, cross-functional team, handling on-call escalations and ensuring reliability while shipping clean, scalable solutions. This hybrid role prioritizes local candidates in the Tysons vicinity.

Qualifikationen

• 5+ years in SRE, software development, or platform engineering with hands-on coding.
• Able to build, review, and ship production code independently.
• Experience with AI-assisted coding and agentic tools.
• Kubernetes deployments, Helm, GitOps, canary/blue-green releases.
• Cloud experience in AWS or OCI.
• Understand databases, queues, load balancing, caching, APIs.
• Own both build and run of the platform; on-call readiness.
• Incident and change management in production environments.
• Proficient in Python and Go; multitask across incidents and projects.

Aufgaben

• Build automation and tooling to reduce manual ops work.
• Use AI coding assistants and agentic workflows daily.
• Own platform lifecycle: provisioning, deployment, scaling, decommissioning.
• Troubleshoot full-stack production issues from DB to API to infra.
• Drive database and infrastructure hygiene without production impact.
• Participate in on-call rotations and manage escalations end-to-end.
• Move fast with meticulous execution under time pressure.

Kenntnisse

SRE experience

Hands-on coding

AI-assisted coding

Python

Go

Incident management

multitask

Tools

Kubernetes

Terraform

Ansible

CloudFormation

Jenkins

ArgoCD

Jobbeschreibung

Medallia is seeking an experienced SRE/Platform Engineer in the McLean/Tysons area to build production-grade automation using AI-assisted tools. You will own provisioning, deployment, scaling, and incident response across Kubernetes, cloud, and on-prem environments.

You will work in a fast-paced, cross-functional team, handling on-call escalations and ensuring reliability while shipping clean, scalable solutions. This hybrid role prioritizes local candidates in the Tysons vicinity.